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What is a matrix organization? What advantages and disadvantages are associated with this type of organization?

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A)A matrix organization is an organizati...

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________ involves an organization comparing each of their business functions against the best in the world.


A) Outsourcing
B) Benchmarking
C) Networking
D) Virtual competition

E) A) and B)
F) A) and D)

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Augustino works in the accounting department of a large firm.This is an example of Fayol's division of labour concept.

A) True
B) False

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Which of the following describes a networked organization made up of replaceable firms that join the network and leave it as needed?


A) Web-based corporation
B) Benchmark outsourcing system
C) Network system
D) Virtual corporation

E) C) and D)
F) None of the above

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Which of the following determines the degree of decentralization a firm might use?


A) The degree to which lower level management is empowered to make decisions.
B) The chain of command used to follow the flow of authority from the top of the hierarchy to the lowest levels.
C) The geographical area served by the firm's operations.
D) The degree of product standardization desired by the marketplace.

E) A) and D)
F) All of the above

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Dividing the required work among a group of employees is called:


A) departmentalization.
B) delegation of responsibility.
C) division of labour.
D) separation of control.

E) None of the above
F) B) and C)

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An advantage of decentralized authority is that those individuals closest to the customers and more familiar with local conditions make decisions.

A) True
B) False

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An organization that consists of many layers of management is referred to as a ____________ organization.


A) flat
B) wide
C) tall
D) deep

E) None of the above
F) B) and D)

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Joel,an employee of the engineering department,has been temporarily assigned to work with specialists from other departments to develop a new product.Upon completion of this single project,Joel will return to his position in the engineering department.This arrangement illustrates the use of a self-managed team.

A) True
B) False

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A ____________ organization is characterized by direct two-way lines of responsibility,authority,and communication running from the top to the bottom of the organization,with all people reporting to only one supervisor.


A) matrix
B) cross-functional
C) line
D) line and staff

E) B) and D)
F) B) and C)

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Assigning various functions that a firm might do for itself to outside organizations is known as competitive allocation.

A) True
B) False

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An organization with only a few layers of management is known as a:


A) tall organization.
B) flat organization.
C) leveraged organization.
D) coordinated organization.

E) B) and C)
F) A) and D)

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Transparency allows two companies to work more efficiently together.

A) True
B) False

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The concept of economies of scale suggests that the average cost of goods decreases as the production level increases.

A) True
B) False

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Explain why business is currently changing so quickly.

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Much of the change is due to t...

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As a manager of a retail clothing store,Harry favours detailed job descriptions,formal rules and regulations,detailed records,and standardized procedures.He also believes that staffing and promotion decisions should be based strictly on the qualifications of the people under consideration.Harry's attitudes suggest that he is strongly influenced by the ideas of:


A) Ralph Nader.
B) Max Weber.
C) Karl Marx.
D) Pierre Trudeau.

E) A) and B)
F) None of the above

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While most organizations have a formal organization structure,only poorly managed firms also have an informal organization.

A) True
B) False

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Which of the following follow all of Fayol's traditional management rules?


A) Line organizations
B) Line and staff organizations
C) Decentralized management structures
D) Staff personnel

E) A) and D)
F) B) and C)

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In an organization characterized by decentralized authority,top management delegates decision-making authority to middle and supervisory management.

A) True
B) False

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The driving force behind the change in business organizations includes global competition,the stagnating economy and faster technological change.

A) True
B) False

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