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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 61

Multiple Choice

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Title VII of the Civil Rights Act of 1964:

A) gives all citizens over the age of 18 the right to vote regardless of race,religion,sex,or creed.
B) prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted.
C) requires all firms with over 100 employees to have an affirmative action plan.
D) prohibits discrimination based on race,religion,sex,creed,or national origin in matters such as hiring,firing,training,and compensation.

E) A) and D)
F) None of the above

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Question 62

Multiple Choice

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Tony is an office manager with a financial company.His company recently announced that it will soon implement a flextime plan.Under this new system,Tony is likely to find that:

A) he will have to work longer hours.
B) workers tend to forget their work schedules.
C) almost all of his workers decide to change to an earlier schedule.
D) he will have to work harder to maintain high morale among the employees in his office.

E) A) and B)
F) A) and C)

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Question 63

Multiple Choice

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Which of the following is an essential element of a job description?

According to the Spotlight on Small Business box in Chapter 11,small businesses have an advantage over large businesses when it comes to recruiting good talent for two reasons: they can afford to pay better;and they already have great employees who recruit for them.

When recruiting employees,human resource managers focus primarily on the skills and training of the people they are recruiting,and work on determining "fit" after the hiring process has occurred.

An increasing number of contingent workers are highly trained professionals.

External recruitment sources are usually cheaper to use than internal sources.

An HR manager at a large company interviewed several candidates for a position opening at her firm.Based on her interviews,she assesses that one candidate looks particularly promising.She will recommend a second interview between this candidate and the manager who will supervise the new employee.

All states in the U.S.require pre-employment physical exams for select groups of applicants.

This is Anne's year! She finally broke through the glass ceiling - meaning she has reached an executive level position with her company,with a salary upwards of $200,000.Recently a competitor firm has approached her offering her $15,000 less in salary,but the job would come with an upgraded car,memberships in two country clubs of her choice,an additional two weeks paid vacation with use of the company's villa in Jamaica,and paid financial counseling.With respect to compensation,Anne:

Although the skills learned do not always translate into profits for the company,______ pay rewards the growth of both the individual and team participation.

Sean works for a large discount retailer.His wife works for a large bank with several branches.After recently adopting a child,the couple agreed that each would take six-weeks of leave from work in order to care for the newborn.According to the Family and Medical Leave Act,one,but not both are eligible for leave.

A department manager evaluated the performance of her subordinates as part of a performance appraisal process.If she follows the six-step appraisal process,the next step is:

Almost 10 million U.S.workers now telecommute,working several days each month,at home.

What is an advantage of hiring contingent workers?

Managers at Wrise & Schein want to make sure their decisions about compensation,promotions and firings are based on sound information that meet legal requirements.One way to achieve this objective would be to:

When recruiting,human resource managers must attract people who not only have the right skills,but also fit in with the corporate culture,and work well under the company's leadership style.

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

As an important step in the human resource selection process,which of the following will expedite the process of conducting background investigations and promises to get suitable results?