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Often it is the threat of negative publicity that pressures businesses to enforce their corporate code of ethics.

A) True
B) False

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In reality,ethical behavior depends on the situation.For example,in negotiating a contract with your employees,the way they win higher wages is by your losing the fight to hold down labor costs.You realize it is a win-lose relationship.

A) True
B) False

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Getting even is one of the most powerful incentives for good people to do bad things.

A) True
B) False

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If management adopts Bo's suggestion of reducing U-Scream Ice Cream's charitable donations until profits stabilize,the company will essentially reduce its ___________.


A) corporate citizenship
B) nonprofit volunteerism
C) corporate philanthropy
D) RF factor

E) B) and C)
F) A) and C)

Correct Answer

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Ethical dilemmas in business:


A) force us to make poor choices.
B) always end up bringing out the best in us.
C) often force us to choose between equally unsatisfactory alternatives.
D) define us as being moral absolutists or moral situationalists.

E) A) and D)
F) A) and C)

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When stating a firm position on various social and political issues,corporate policies often commit company profits to back these positions.

A) True
B) False

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Customers learn to trust companies that consistently demonstrate good behavior.Those same companies can lose this position with one,socially irresponsible activity.

A) True
B) False

Correct Answer

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John was recently hired by Backstreet Books,an eclectic bookstore in a large college town.At the beginning of the first day on the job,his store manager handed him a small booklet consisting of company rules.He was asked to read it and sign and submit the last page,before starting work.Among other things,the rules explicitly discussed reprimands for grievous behavior and dismissal if the firm could prove that the employee was stealing product from the store.This booklet represented the ___________ of the store.


A) company-based ethics
B) compliance-based ethics
C) integrity-based ethics
D) whistleblowing-based ethics

E) None of the above
F) A) and B)

Correct Answer

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Ethical behavior will result in which of the following?


A) Mistrust between employees and managers.
B) Agreements that create benefits for only the shareholders.
C) Negative publicity from the news media.
D) Improved self-esteem - makes us feel good about our decision.

E) B) and D)
F) C) and D)

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"Actions speak louder than words!",is an old saying that refers to the fact that people's actions - how they act as opposed to what they say - are often testament to their true ethical values.

A) True
B) False

Correct Answer

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Compliance-based ethics codes are based on preventing unlawful behavior.

A) True
B) False

Correct Answer

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Barney extends his lunch break beyond the allotted time.Wilma uses the office telephone for unauthorized personal phone calls.Fred misrepresents his product to a potential customer.All of these are examples of unethical behavior.

A) True
B) False

Correct Answer

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Defining a socially responsible company is complicated.Businesses differ from other businesses,as well as the people they serve,on what we mean by "socially responsible."

A) True
B) False

Correct Answer

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Enforcement is perhaps the most important step in an effective code of ethics.

A) True
B) False

Correct Answer

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An important source of public scrutiny is "watchdogs".These are:


A) the efforts of a firm's competitors,including how often the competitors attack the firm's strategies.
B) tax payer supported government agencies that limit a firm's ability to compete foreign markets.
C) these are companies designated by the government to only produce products that support the government defense program.
D) these are socially conscious groups that make it their mission to measure the social responsibility levels of businesses,and provide consumers with their opinions about the level of corporate responsibility of various companies.

E) All of the above
F) B) and D)

Correct Answer

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Which of the following statements is not one of the six steps recommended by experts for improving ethical behavior at work?


A) Management should be trained to always consider the ethical implications of decisions.
B) Top management should unconditionally support a company's corporate code of ethics.
C) Whistleblowers should be protected from retaliation.
D) Outsiders should be kept outside.There is no reason to share your firm's corporate code of ethics.It is an internal and private document.

E) B) and C)
F) A) and D)

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A payoff for socially conscious behavior is:


A) new and loyal customers.
B) a large pool of investors.
C) a large pool of talented employees.
D) longevity due to a stable external environment.

E) A) and B)
F) B) and C)

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U.S.businesses claim that unethical business practices are common outside the U.S.

A) True
B) False

Correct Answer

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Investors,today are realizing financial benefit by:


A) investing in companies who only operate in stable environments.
B) investing in firms that have abundant resources for social initiatives.
C) investing in companies who are committed to a better environment.
D) investing in companies who are leaving a sizeable carbon footprint.

E) B) and C)
F) All of the above

Correct Answer

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A firm's net social contribution is a company report that measures the difference between its positive social contributions and its negative social impact.

A) True
B) False

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