Question 1

The informal organization relationships are created by the decisions of top management.

Accepted Answer

A) True 
 B)False

Question 2

Mass production refers to the efficient production of a large quantity of goods.

Accepted Answer

A) True 
 B)False

Question 3

An organization that consists of many layers of management is referred to as a ____________ organization.

Accepted Answer

A)  wide
B)  deep
C)  flat
D)  tallE) A) and B)
F) B) and D)

Question 4

The trend towards employee empowerment results in a wider span of control.

Accepted Answer

A) True 
 B)False

Question 5

Augustino works in the accounting department of a large firm.This is an example of Fayol's division of labour concept.

Accepted Answer

A) True 
 B)False

Question 6

To better serve customers,many firms are restructuring to empower front-line employees.

Accepted Answer

A) True 
 B)False

Question 7

Fayol's ________principle says that functions should be divided into areas of specialization.

Accepted Answer

A)  centralization
B)  departmentalization
C)  division of labour
D)  comparative advantageE) B) and D)
F) B) and C)

Question 8

According to Adam Smith,an organization's structure should reflect its situation.

Accepted Answer

A) True 
 B)False

Question 9

Total quality management is the striving for maximum customer satisfaction by ensuring quality from all departments.

Accepted Answer

A) True 
 B)False

Question 10

The process of rating an organization's practices,processes,and products against the best of the world is known as:

Accepted Answer

A)  outsourcing.
B)  core competencies.
C)  benchmarking.
D)  webworking.E) C) and D)
F) B) and D)

Question 11

Springfield National Bank organizes its loan operations based on the market served,such as consumer,small business,and non-profit organizations.Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

Accepted Answer

A)  geography
B)  customer
C)  function
D)  processE) B) and C)
F) A) and B)

Question 12

Fayol believed that decision-making authority should remain in the hands of top management:

Accepted Answer

A)  in large organizations,but should be delegated to middle and first-line managers in small organizations.
B)  in all types and sizes of organizations.
C)  only in organizations subjected to a significant government regulation.
D)  in small organizations,but should be delegated to middle and first-line managers in large organizations.E) B) and D)
F) C) and D)

Question 13

An advantage of decentralized authority is that those individuals closest to the customers and more familiar with local conditions make decisions.

Accepted Answer

A) True 
 B)False

Question 14

Line organizations often experience the problem of employees reporting to more than one boss.

Accepted Answer

A) True 
 B)False

Question 15

A chain of command is a line of authority that moves from the lowest level of the hierarchy to the top.

Accepted Answer

A) True 
 B)False

Question 16

The concept of________ suggests that as a firm produces more,the more efficient it becomes.

Accepted Answer

A)  economies of scale
B)  cost enhancement
C)  natural growth
D)  survival of the fittestE) C) and D)
F) B) and C)

Question 17

Effective employees learn the relationships of employees in the firm's informal organization.

Accepted Answer

A) True 
 B)False

Question 18

The culture of an organization is often reflected in stories,traditions,and myths.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following follow all of Fayol's traditional management rules?

Accepted Answer

A)  Line and staff organizations
B)  Line organizations
C)  Decentralized management structures
D)  Staff personnelE) B) and D)
F) B) and C)

Question 20

ABC Corporation has experienced rapid growth during their five years of existence.While still relatively small,ABC is now big enough that Jennifer,the firm's CEO,has decided to organize the firm into functional departments.This organizational structure will offer ABC all of the following advantages  except :

Accepted Answer

A)  opportunities for employees to develop their skills in depth.
B)  good communications among different departments.
C)  economies of scale in the performance of functions.
D)  good coordination within functions.E) A) and B)
F) None of the above

Exam 9: Structuring Organizations for Todays Challenges

A chain of command is a line of authority that moves from the lowest level of the hierarchy to the top.

Correct Answer
verified

The informal organization relationships are created by the decisions of top management.

Correct Answer
verified

Which of the following follow all of Fayol's traditional management rules?

Correct Answer
verified

According to Adam Smith,an organization's structure should reflect its situation.

Correct Answer
verified

Fayol's ________principle says that functions should be divided into areas of specialization.

Correct Answer
verified

Fayol believed that decision-making authority should remain in the hands of top management:

Correct Answer
verified

An organization that consists of many layers of management is referred to as a ____________ organization.

Correct Answer
verified

The culture of an organization is often reflected in stories,traditions,and myths.

Correct Answer
verified

An advantage of decentralized authority is that those individuals closest to the customers and more familiar with local conditions make decisions.

Correct Answer
verified

Total quality management is the striving for maximum customer satisfaction by ensuring quality from all departments.

Correct Answer
verified

The process of rating an organization's practices,processes,and products against the best of the world is known as:

Correct Answer
verified

Mass production refers to the efficient production of a large quantity of goods.

Correct Answer
verified

Effective employees learn the relationships of employees in the firm's informal organization.

Correct Answer
verified

The concept of________ suggests that as a firm produces more,the more efficient it becomes.

Correct Answer
verified

Augustino works in the accounting department of a large firm.This is an example of Fayol's division of labour concept.

Correct Answer
verified

Correct Answer
verified

Line organizations often experience the problem of employees reporting to more than one boss.

Correct Answer
verified

The trend towards employee empowerment results in a wider span of control.

Correct Answer
verified

Springfield National Bank organizes its loan operations based on the market served,such as consumer,small business,and non-profit organizations.Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

Correct Answer
verified

To better serve customers,many firms are restructuring to empower front-line employees.

Correct Answer
verified

Exam 9: Structuring Organizations for Todays Challenges

A chain of command is a line of authority that moves from the lowest level of the hierarchy to the top.

Correct AnswerverifiedShow Answer

The informal organization relationships are created by the decisions of top management.

Correct AnswerverifiedShow Answer

Which of the following follow all of Fayol's traditional management rules?

Correct AnswerverifiedShow Answer

According to Adam Smith,an organization's structure should reflect its situation.

Correct AnswerverifiedShow Answer

Fayol's ________principle says that functions should be divided into areas of specialization.

Correct AnswerverifiedShow Answer

Fayol believed that decision-making authority should remain in the hands of top management:

Correct AnswerverifiedShow Answer

An organization that consists of many layers of management is referred to as a ____________ organization.

Correct AnswerverifiedShow Answer

The culture of an organization is often reflected in stories,traditions,and myths.

Correct AnswerverifiedShow Answer

An advantage of decentralized authority is that those individuals closest to the customers and more familiar with local conditions make decisions.

Correct AnswerverifiedShow Answer

Total quality management is the striving for maximum customer satisfaction by ensuring quality from all departments.

Correct AnswerverifiedShow Answer

The process of rating an organization's practices,processes,and products against the best of the world is known as:

Correct AnswerverifiedShow Answer

Mass production refers to the efficient production of a large quantity of goods.

Correct AnswerverifiedShow Answer

Effective employees learn the relationships of employees in the firm's informal organization.

Correct AnswerverifiedShow Answer

The concept of________ suggests that as a firm produces more,the more efficient it becomes.

Correct AnswerverifiedShow Answer

Augustino works in the accounting department of a large firm.This is an example of Fayol's division of labour concept.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Line organizations often experience the problem of employees reporting to more than one boss.

Correct AnswerverifiedShow Answer

The trend towards employee empowerment results in a wider span of control.

Correct AnswerverifiedShow Answer

Springfield National Bank organizes its loan operations based on the market served,such as consumer,small business,and non-profit organizations.Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

Correct AnswerverifiedShow Answer

To better serve customers,many firms are restructuring to empower front-line employees.

Correct AnswerverifiedShow Answer

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