Question 1

What is the first thing that should be done when a shipment of supplies arrives at the medical office?

Accepted Answer

A)   Put the shipment away
B)   Pay the vendor
C)   File the invoice
D)   Check the shipment against the order form and packing slip
E)   Call the vendor about missing or damaged itemsF) None of the above
G) A) and E)

Question 2

Periodic supplies need to be reordered ____.

Accepted Answer

A)   daily
B)   weekly
C)   occasionally
D)   twice a year
E)   neverF) B) and E)
G) B) and D)

Question 3

In which type of networks are the networked computers connected using public telephone lines, using encryption to ensure that only authorized users can access the network?

Accepted Answer

A)   Local-area network
B)   Virtual private network
C)   Homegroup network
D)   Wide-area network
E)   Peer-to-peer networkF) A) and C)
G) None of the above

Question 4

Which of the following is an example of a durable item?

Accepted Answer

A)   Examination gloves
B)   Stethoscope
C)   Prescription pad
D)   Cotton swabs
E)   Glass slidesF) A) and B)
G) B) and E)

Question 5

Shipments should be checked for ________ and errors in a shipment should be reported to the vendor immediately.

Accepted Answer

The answer of Shipments should be checked for ________ and...

Question 6

When managing office supplies, the goal is to achieve ____.

Accepted Answer

A)   efficiency
B)   organization
C)   resourcefulness
D)   independence
E)   confidentialityF) All of the above
G) C) and D)

Question 7

Programs that identify and interpret spoken words use _______ technology.

Accepted Answer

speech spe...

Question 8

The responsibility for organizing most office supplies often lies with the ____.

Accepted Answer

A)   physician
B)   medical assistant
C)   nurse
D)   housekeeper
E)   maintenance staffF) C) and D)
G) B) and C)

Question 9

An advantage of a handheld scanner is that it ____.

Accepted Answer

A)   feeds one sheet of paper through at a time
B)   is easier to use than other types of scanners
C)   produces the highest quality input
D)   is less expensive than other types of scanners
E)   is more configurable than other scannersF) B) and C)
G) C) and D)

Question 10

Most warranties require that repairs be made at a(n) _______ service center.

Accepted Answer

The answer of Most warranties require that repairs be made...

Question 11

"Net 30" on a payment invoice means ____.

Accepted Answer

A)   you have 30 days in which to pay the order in full
B)   30 of the items in the order will be sent
C)   30% will be charged if the payment is not paid in full on receipt
D)   3% will be deducted when more than one item is ordered
E)   30 of the items in the order have been backorderedF) A) and E)
G) B) and C)

Question 12

One way to avoid purchasing mistakes is to ____.

Accepted Answer

A)   educate yourself on common mistakes
B)   order the same item from two suppliers at the same time
C)   insist that the physician approve each order
D)   write down details of the purchase agreement
E)   purchase exclusively from telephone solicitorsF) B) and E)
G) C) and E)

Question 13

An example of a periodic supply is ____.

Accepted Answer

A)   staples
B)   table covers
C)   prescription pads
D)   appointment books
E)   facial tissueF) A) and E)
G) C) and D)

Question 14

Vital supplies are items that ____.

Accepted Answer

A)   require ordering only occasionally
B)   are absolutely necessary for smooth running of the medical office
C)   are needed in the office but do not threaten the efficiency of the office
D)   are used only once and then discarded
E)   can be used indefinitelyF) A) and E)
G) None of the above

Question 15

The appropriate way to store chemicals, drugs, and solutions is to ____.

Accepted Answer

A)   keep them in a warm, well-lighted place
B)   store them in containers other than their original ones
C)   store narcotics at eye level in the general supply closet
D)   store strong acids and alkaline solutions together
E)   line storage cabinets with plastic-coated shelf paperF) A) and B)
G) A) and E)

Question 16

On what type of computer is the touch pad feature popular?

Accepted Answer

A)   Laptop
B)   Desktop
C)   Tablet
D)   Mainframe
E)   PersonalF) B) and D)
G) All of the above

Question 17

The Federal Trade Commission requires supply companies to provide merchandise within ____ days.

Accepted Answer

A)   10
B)   14
C)   20
D)   30
E)   60F) A) and B)
G) D) and E)

Question 18

The best time to place a telephone order is ____.

Accepted Answer

A)   on Mondays
B)   anytime
C)   on Tuesdays, Wednesdays, or Thursdays
D)   on Fridays
E)   over the weekendF) B) and E)
G) C) and D)

Question 19

Before calling technical support, you should first ____.

Accepted Answer

A)   turn off the computer
B)   check the computer manual for answers
C)   identify the problem
D)   have a printer attached to the computer
E)   plan to spend no more than 5 minutes on the phoneF) A) and B)
G) A) and C)

Question 20

Which of the following technologies has the potential of eliminating the need for transcribing providers' notes?

Accepted Answer

A)   Speech recognition technology
B)   Telemedicine
C)   CD-R technology
D)   Modulator-demodulator
E)   Optical character recognitionF) A) and E)
G) None of the above

Exam 8: Office Equipment and Supplies

An advantage of a handheld scanner is that it ____.

Correct AnswerverifiedShow Answer

On what type of computer is the touch pad feature popular?

Correct AnswerverifiedShow Answer

Programs that identify and interpret spoken words use _______ technology.

Correct Answerverifiedspeech spe...View AnswerShow Answer

What is the first thing that should be done when a shipment of supplies arrives at the medical office?

Correct AnswerverifiedShow Answer

Which of the following technologies has the potential of eliminating the need for transcribing providers' notes?

Correct AnswerverifiedShow Answer

Periodic supplies need to be reordered ____.

Correct AnswerverifiedShow Answer

In which type of networks are the networked computers connected using public telephone lines, using encryption to ensure that only authorized users can access the network?

Correct AnswerverifiedShow Answer

One way to avoid purchasing mistakes is to ____.

Correct AnswerverifiedShow Answer

Shipments should be checked for ________ and errors in a shipment should be reported to the vendor immediately.

Correct AnswerverifiedShow Answer

An example of a periodic supply is ____.

Correct AnswerverifiedShow Answer

When managing office supplies, the goal is to achieve ____.

Correct AnswerverifiedShow Answer

Most warranties require that repairs be made at a(n) _______ service center.

Correct AnswerverifiedShow Answer

The best time to place a telephone order is ____.

Correct AnswerverifiedShow Answer

Which of the following is an example of a durable item?

Correct AnswerverifiedShow Answer

Before calling technical support, you should first ____.

Correct AnswerverifiedShow Answer

The appropriate way to store chemicals, drugs, and solutions is to ____.

Correct AnswerverifiedShow Answer

"Net 30" on a payment invoice means ____.

Correct AnswerverifiedShow Answer

The responsibility for organizing most office supplies often lies with the ____.

Correct AnswerverifiedShow Answer

Vital supplies are items that ____.

Correct AnswerverifiedShow Answer

The Federal Trade Commission requires supply companies to provide merchandise within ____ days.

Correct AnswerverifiedShow Answer

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