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Which of the following methods of entering global competition best allows a company to have operations in other countries and maintain tight control over them?


A) exporting
B) licensing
C) a joint venture
D) franchising
E) a wholly owned subsidiary

F) A) and E)
G) A) and B)

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Henry was having a few friends over for dinner, many of whom Henry knew from an international management association. Henry's company provides services to create detailed maps of world areas from satellites, which the firm then sells via the Internet to firms, countries, and others around the world. One of his guests, Tamia, bakes cakes for a living. Her recipes are so well liked that her company has grown dramatically. She has just sold the right to manufacture her cakes to a firm in eastern Alpland. Another friend, Chang, is a director at InSpiral, and his wife, Chloe, has contracted with the breakfast chain Flapjack Frank's to open a branch in their state, bearing all the preliminary expenses and development costs. Chang also announced that InSpiral and another company, McElwee's, are starting a new venture. Finally, Kamala works for New Frontier technologies, which is headquartered in her home country, and is soon to go abroad to work in New Frontier's new facility, which is an independent company that New Frontier owns and controls in another country. The guests were discussing how their companies decided to "go global." New Frontier wants to use ________ to participate in the global marketplace.


A) licensing
B) franchising
C) exporting
D) joint ventures
E) wholly owned subsidiaries

F) A) and B)
G) A) and C)

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Big Ed's Barbecue sells small business owners the rights to use the company's brand name in return for a lump-sum payment and a share of the buyer's profits. This practice is referred to as


A) offshoring.
B) international licensing.
C) exporting.
D) franchising.
E) royalty facilitation.

F) B) and C)
G) A) and B)

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Isabella Ruiz, Vice President of International Operations for Worldwide Products Corporation, was working with her subordinate, Jake Harris, to plan his upcoming 18-month overseas assignment to the firm's new office in Athens, Greece. Based upon her experience with previous failed overseas assignments, she was taking steps to avoid another failure. Therefore, one of the key features of Isabella's plan for Jake was to


A) develop a reentry plan for Jake prior to the completion of the overseas assignment.
B) limit communication to every-other-month status phone calls so as to not micromanage Jake.
C) develop performance measures after Jake had completed his first year.
D) save costs by avoiding a "look-see" trip for Jake and his family, given Jake's enthusiasm.
E) develop the assignment "on the fly" given the uncertainties involved.

F) A) and D)
G) None of the above

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Exporting, licensing, franchising, joint ventures, and wholly owned subsidiaries are all methods of


A) identifying lucrative consumers on a global scale.
B) operating a transnational business.
C) entering overseas markets.
D) optimizing global profit.
E) reducing costs.

F) A) and C)
G) B) and D)

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One of the drawbacks of exporting is


A) loss of scale economies.
B) decreased scale volume.
C) loss of control over quality.
D) high transportation costs.
E) loss of control over technology.

F) B) and E)
G) All of the above

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Which of the following is an advantage of the international model?


A) It facilitates the transfer of skills from the parent company to the subsidiaries.
B) It provides maximum latitude to research and development functions.
C) It provides the opportunity to achieve a low-cost position via scale economies.
D) It requires a minimum amount of effort and coordination by the parent company.
E) It transfers ultimate control of the company to the subsidiaries.

F) B) and C)
G) C) and E)

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A disadvantage of a multinational model is that it


A) cannot easily transfer core skills among international operations.
B) does not give any freedom to its subsidiaries to respond to local conditions.
C) standardizes its goods and services, ignoring customers' preferences.
D) cannot easily launch a coordinated global attack against competitors.
E) centralizes functions of research and development to the parent company.

F) All of the above
G) A) and E)

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Which of the following characteristics is most likely associated with an international executive?


A) ethnocentric
B) flexible
C) overconfident
D) fainthearted
E) close-minded

F) B) and E)
G) A) and B)

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Which of the following is true of the multinational approach to international competition?


A) The subsidiaries are completely under the control of the parent company.
B) The parent company allows the subsidiaries to respond to local conditions.
C) The companies have centralized manufacturing facilities.
D) The subsidiaries depend completely on the parent company for new products.
E) The system lowers manufacturing costs by eliminating duplication of effort.

F) B) and D)
G) B) and E)

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Research suggests that regardless of nationality or religion, most people embrace a set of five core values. Which of the following is one of the five core values?


A) ambition
B) competitiveness
C) greed
D) submission
E) compassion

F) B) and C)
G) A) and B)

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When pressures for local responsiveness are high and pressures for global integration are low, the global model is appropriate.

A) True
B) False

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Bluestone Systems is opening a branch office in Taiwan. The responsibility for staffing this office falls to Jack Swanson, Vice President of International Operations, based in Chicago. Jack has decided to enlist the help of a Taiwan-based agent, Rick Wang, to help him fill several open positions in the new office. Rick advises Jack to fill the positions with ________, in other words, native Taiwanese because they will better understand how to conduct business with clients in Taiwan.


A) third-country nationals
B) host-country nationals
C) second-country nationals
D) ethnocentricists
E) expatriates

F) A) and E)
G) All of the above

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A disadvantage of exporting is that


A) it does not provide scale economies.
B) the company may face tariff barriers.
C) it is the most expensive method of expanding globally.
D) the company risks losing control of its intellectual property.
E) it is inconsistent with a pure global strategy.

F) B) and C)
G) C) and D)

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In the integration-responsiveness grid the


A) vertical axis measures pressures for global integration, and the horizontal axis measures pressures for local responsiveness.
B) horizontal axis measures pressures for local interaction, and the vertical axis measures pressures for global responsiveness.
C) horizontal axis measures financial viability, and the vertical axis measures employee satisfaction.
D) vertical axis measures employee satisfaction, and the horizontal axis measures management credibility.
E) vertical axis measures pressures for global systems capacity, and the horizontal axis measures pressures for local financial success.

F) B) and E)
G) A) and B)

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Family issues are the main reason expatriates return home early.

A) True
B) False

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A major disadvantage of operating a wholly owned subsidiary is that


A) a loss of control over technology is likely to occur.
B) a wholly owned subsidiary offers too much flexibility over operations.
C) high costs and risk are associated with this type of operation.
D) overseas consumers are often resentful of foreigners.
E) host countries can impose higher tariffs on the firm.

F) B) and D)
G) B) and E)

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Bluestone Systems opened a branch office in Taiwan a year ago. Jack Swanson, Vice President of International Operations, is based in Chicago, and he selected Dennis Cooper, his top subordinate in Chicago, to head up the new office. Jack is now disappointed that the Taiwan operation was not thriving; Dennis had not been successful in developing relationships with potential clients. Jack wondered if, instead of sending a(n) ________ from the United States to lead the office, he should have heeded the advice of his Taiwanese agent, who had recommended that Jack hire a native Taiwanese to lead the office.


A) third-country national
B) host-country national
C) second-country national
D) inpatriate
E) expatriate

F) A) and C)
G) D) and E)

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Describe the advantages and disadvantages of wholly owned subsidies.

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Student answers will vary but should dem...

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Which of the following companies is an example of a transnational company?


A) Sony
B) IBM
C) Heineken
D) Panasonic
E) Unilever

F) D) and E)
G) A) and D)

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