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Exam 11: Strategic Leadership Creating a Learning Organization and an Ethical Organization

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Question 21

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Proactive measures to prevent organizational ethics problems do not include

A) instituting a reward system which considers outcomes as its primary criterion.
B) using leaders as role models of ethical behavior.
C) issuing statements describing organization commitment to certain standards of behavior.
D) using organization information systems as a control system.

E) A) and D)
F) A) and B)

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Question 22

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Companies that cultivate cultures of experimentation and curiosity make sure that ________ is not to be avoided at all costs.

A) experimentation
B) failure
C) authority
D) risk taking

E) A) and B)
F) C) and D)

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Question 23

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When faced with barriers to change, leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ________ and ________.

Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

Empowering individuals by soliciting their input helps an organization to enjoy better employee

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with ________.

Setting a direction is the leadership activity that involves developing a strategic vision of what the organization could become.

Refusal to share information, conflicts over resources, conflicts between departments and divisions, and petty interpersonal differences are symptoms of which type of barrier to change?

In the compliance-based approach to ethics management, the methods used include

People with strong self-awareness are overly critical and unrealistically optimistic and are well suited to run organizations because they will make good judgment calls.

In organizations, ethical behavior must start with ________ before ________ can be expected to perform accordingly.

The source of referent power is

Inappropriate reward systems may cause individuals to commit unethical acts.

The CEO scraps the company commission-based reward system because it rewards employees for inappropriate behavior. This is an example of

Which component of emotional intelligence (EI) enables a manager to have a deep understanding of the existence and importance of cultural and ethnic differences?

What is the difference between individual ethics and organizational ethics?

Internal benchmarking is discouraged in most organizations because it creates competition and internal rivalries that are counterproductive.

What is emotional intelligence (EIand how is it different from traits such as purely technical skills and cognitive abilities?

Ethical crises are bad for organization reputation, but they rarely have any financial consequences.

Raytheon, a 24 billion USD defense contractor, incorporated into its Leadership Assessment Instrument the requirement of managers to maintain unequivocal commitment to honesty, truth and ethics in every facet of behavior and to conform with the letter and intent of company policies while working to affect any necessary policy change. This is an example of a