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Exam 11: Enhancing Union-Management Relations

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Question 31

Multiple Choice

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At a large factory such as the General Motors Saturn plant, the bargaining unit represented by the union would

A) always consist of all hourly employees at the plant.
B) need to be defined.
C) include only the salaried employees at the plant.
D) include both hourly and salaried employees as long as these employees were outside the union's jurisdiction.
E) always include General Motors managers.

F) B) and D)
G) B) and C)

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Question 32

True/False

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Management's primary goals are to retain as much control as possible over the firm's operations and to maximize the firm's strength in relation to that of the union.

A) True
B) False

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Question 33

Multiple Choice

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All of the following are steps in a grievance procedure except

All of the following are union-management contract issues except

The dealings between labor unions and business management in and beyond the bargaining process are known as

Crain's United, Inc. (CUI) Joe and his father, Paul, have worked as crane operators for Crain's United for the past sixteen years. Joe and his dad belong to the same trade union, and they've noticed how things have changed over the years―especially the declining membership in the union. Paul has seen many changes over the years in union-management relationships and the increasing role that government plays through legislation. Paul often tells stories about how aspects of working life have evolved from what they used to be when he first joined the union. Poor working conditions, the absence of a minimum wage, and the lack of employer-provided security are now mostly things of the past. Paul hopes, for the sake of the worker, that the situation continues to improve. Every time Joe hears about Paul's experiences, he is comforted that his active involvement in the union is not in vain and that his struggle for workers' rights will have beneficial results. -Refer to Crain's United, Inc. Joe knows that he can contact the National Labor Relations Board (NLRB) if he has any complaints about unfair working conditions. Which act established the NLRB?

During the negotiations for a new contract, the leaders of the UAW union take a strike vote. What is the rationale behind this initial strike vote?

A labor contract is negotiated through the process known as

Beth feels her job at the lock factory is repetitive and dull and that she is simply a small and insignificant part of a large machine. Because of this situation, Beth decides to join the union at work. Her reason for joining the union is

The most commonly cited reason for joining unions is to decrease feelings of alienation among workers.

Discuss the purpose of authorization cards used during a union organizing campaign. Who would sign them? Whom or what do they authorize?

If Esmerelda believes she has been treated unfairly at her place of work, the first thing she needs to do in a grievance procedure is

A written agreement setting forth issues between labor and management is called a

The specific group of employees a union represents is called its affiliates.

To ensure fairness, most steps in the unionization process are supervised by the EEOC.

Crain's United, Inc. (CUI) Joe and his father, Paul, have worked as crane operators for Crain's United for the past sixteen years. Joe and his dad belong to the same trade union, and they've noticed how things have changed over the years―especially the declining membership in the union. Paul has seen many changes over the years in union-management relationships and the increasing role that government plays through legislation. Paul often tells stories about how aspects of working life have evolved from what they used to be when he first joined the union. Poor working conditions, the absence of a minimum wage, and the lack of employer-provided security are now mostly things of the past. Paul hopes, for the sake of the worker, that the situation continues to improve. Every time Joe hears about Paul's experiences, he is comforted that his active involvement in the union is not in vain and that his struggle for workers' rights will have beneficial results. -Refer to Crain's United, Inc. The declining membership in the union, a trend that Joe and Paul worry about, could have been caused by all of the following except

All of the following are activities of the NLRB during the unionization process except

After the initial union contract is developed by the negotiating teams for the union and for management, what happens to the proposed contract?

Which of the following is a benefit for workers that results from union-management partnerships?

The labor contract for union employees at Caterpillar has expired and the negotiators have been unable to come up with a new contract. While negotiations continue, the workers have agreed to continue working without a contract. Another option to consider in this situation would be that