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In the center of Porter's Five Forces Model is competition.Which of the following represents the four outer boxes?


A) Buyer power, systems power, threat of false entrants, and threat of substitute products or services.
B) Buyer power, systems power, threat of new entrants, and threat of substitute products or services.
C) Buyer power, supplier power, threat of new entrants, and threat of substitute products or services.
D) Business power, supplier power, threat of new entrants, and threat of powerful services.

E) B) and C)
F) A) and C)

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The chief security officer is responsible for ensuring the __________ of business systems and developing strategies and safeguards against attacks by hackers and viruses.

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If you were thinking about an oven as a system, which of the following represents the feedback?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) All of the above
F) A) and D)

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When a company is the first to market with a competitive advantage, this is called a first-mover advantage.All of the following companies were first-movers except ____________.


A) FedEx-the online self service software.
B) Apple-iPad.
C) Apple-iPod.
D) Microsoft-Bing Search Engine.

E) B) and C)
F) A) and D)

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D

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?


A) Target high value-adding activities to further enhance their value.
B) Target low value-adding activities to increase their value.
C) Perform some combination of the two.
D) All of these.

E) All of the above
F) A) and B)

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D

Supplier power is one of Porter's five forces, and it measures the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services).

A) True
B) False

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The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer.

A) True
B) False

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Which of the following represents the definition of a variable?


A) A data characteristic that is collected through competitive intelligence and cannot change over time.
B) A data characteristic that stands for a value that changes or varies over time.
C) A data characteristic that stands for a value that does not change or vary over time.
D) A data characteristic that is collected only through competitive intelligence and can change over time.

E) A) and C)
F) B) and C)

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Shelby Black runs a very successful hair salon in downtown Los Angeles.One of Shelby's tasks is to input positive and negative customer reviews into her computer system.What type of information is Shelby gathering?


A) Feedback.
B) Processing.
C) Output management.
D) Sales processing.

E) A) and B)
F) A) and C)

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Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales.Which of the following is not one of the potential pressures that can hurt sales?


A) Suppliers can drive down profits by charging more for supplies.
B) New market entrants can steal potential investment capital.
C) Substitute products can steal customers.
D) Competition can steal customers.

E) A) and C)
F) A) and D)

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Which of the following is not considered a core driver of the information age?


A) Information.
B) Business Intelligence.
C) Competitive Intelligence.
D) Data.

E) B) and D)
F) A) and D)

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The chief information officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with _________ goals and objectives.

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Business strategies that match _______ company competencies to opportunities result in a competitive advantage.

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When analyzing Porter's three generic strategies for entering a market, if you have a focused strategy what market should you target?


A) A niche market.
B) A broad market.
C) Neither niche or broad markets.
D) Both niche and broad markets.

E) B) and C)
F) A) and D)

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If you were thinking about a home theater system, which of the following represents the process?


A) The DVD player, DVD movie, speakers, TV, and electricity.
B) Playing the movie, including the audio, through the speakers and the video on the TV.
C) A message stating that the disk is dirty and cannot be played.
D) Spinning the disk to play, pause, rewind, or fast forward.

E) A) and D)
F) C) and D)

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Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies, including energy, over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony, the best baker, is working.

E) B) and C)
F) None of the above

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Sandy Fiero works as the chief knowledge officer for Bend Lumbar Company.She has been given the responsibility to create a product or service that will bring an added value to its customers to increase the company's revenue.Sandy determines that the best value she can add is by creating a service that offers free next-day shipping on any order over $50.Where in the value chain is Sandy adding value?


A) The primary value activity outbound logistics.
B) The primary value activity inbound logistics.
C) The primary value activity marketing and sales.
D) The primary value activity operations.

E) A) and C)
F) B) and C)

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A

Jeremy Bridges is an executive for Green Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers.What is Jeremy's role within the company?


A) Chief executive officer (CEO) .
B) Chief security officer (CSO) .
C) Chief procurement officer (CPO) .
D) Chief technology officer (CTO) .

E) A) and B)
F) B) and D)

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What is a way of monitoring the entire system in a company, by viewing the multiple inputs being processed to produce outputs?


A) Feedback thinking.
B) Systems thinking.
C) Output management.
D) Operational thinking.

E) None of the above
F) A) and B)

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Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

A) True
B) False

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