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A _____ refers to the means that a firm chooses for delivering a product to its consumer.


A) pull strategy
B) distribution strategy
C) push strategy
D) communication strategy
E) pricing strategy

F) All of the above
G) D) and E)

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Which of the following factors limits a firm's ability to use the same marketing message?


A) Channel exclusivity
B) Channel quality
C) Cultural differences
D) Concentrated retail systems
E) Fragmented retail systems

F) All of the above
G) A) and D)

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Which of the following communication strategies relies primarily on mass media advertising as opposed to personal selling?


A) Telemarketing
B) Pull strategy
C) Push strategy
D) Customized advertising
E) Point-of-purchase advertising

F) All of the above
G) A) and B)

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Which of the following is a goal of market segmentation?


A) To optimize the fit between the purchasing behavior of consumers in a given segment and the marketing mix
B) To increase participation in shared global conversations by drawing upon shared symbols that include global brands
C) To reduce cultural and economic differences which act as a barrier to the emergence of global trends
D) To standardize products, manufacturing, and the institutes of trade and commerce
E) To increase the costs of value creation and add value by better serving customer needs

F) A) and E)
G) A) and D)

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A(n) _____ distribution channel is one that is difficult for outsiders to access.


A) exclusive
B) intensive
C) selective
D) concentrated
E) fragmented

F) A) and E)
G) A) and C)

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Which of the following is true of barriers to international communication?


A) Noise tends to increase the probability of effective communication.
B) Source effects can be beneficial for an international business when potential consumers in a target country have a bias against foreign firms.
C) Many international businesses try to promote positive source effects by deemphasizing their foreign origins.
D) Fewer firms vie for the attention of prospective customers in developing countries, thus the noise level is lower.
E) Research suggests that a consumer may use country of origin as a cue when evaluating a product, particularly if he or she has detailed knowledge of the product.

F) A) and B)
G) A) and C)

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Briefly describe market segmentation.

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Market segmentation refers to identifyin...

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Which of the following is a true of a firm pursuing an experience curve pricing strategy?


A) Moving down the experience curve, the firm will be making substantial profits and have a cost advantage over its less-aggressive competitors.
B) Vigorous price wars need to be launched in a market in an attempt to gain market dominance.
C) Aggressive pricing in one market may elicit a response from rivals in another market.
D) By using profits from one market, competitors can be driven out from another market by considerably lowering prices in that market.
E) When competitors are numerous, consumers' bargaining power is weaker and price is less important as a competitive weapon.

F) A) and D)
G) A) and C)

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Which of the following is true about fragmented retail systems?


A) The more fragmented the retail system, the more economical it is for a firm to make contact with each individual retailer.
B) Countries with fragmented retail systems tend to have short channels of distribution.
C) A relatively small sales force is required to deal with a fragmented retail sector.
D) It makes economic sense for the firm to sell to the wholesalers and the wholesalers to deal with the retailers.
E) The sales orders generated from each sales call is more than that in a concentrated retail system.

F) All of the above
G) D) and E)

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Which of the following is true of Theodore Levitt's arguments concerning the globalization of world markets?


A) Modern transportation is facilitating a convergence of tastes and preferences among consumers in advanced countries of the world.
B) Academics feel that Levitt understates his case concerning global markets and the fall of multinational corporations.
C) Globalization, in the sense used by Levitt, is the rule rather in consumer goods markets and industrial markets.
D) Levitt's arguments hold true with respect to consumer goods markets but not for basic industrial products.
E) As observed by Levitt, in global markets, firms do not tailor their products to suit different countries.

F) C) and E)
G) A) and C)

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The number of intermediaries between the product (or manufacturer) and the consumer is referred to as _____.


A) channel length
B) channel quality
C) channel exclusivity
D) channel fragmentation
E) channel concentration

F) All of the above
G) D) and E)

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Markets can be segmented by geography,demography,sociocultural factors,and psychological factors.

A) True
B) False

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Differences in government-mandated product standards can rule out mass production and marketing of a standardized product.

A) True
B) False

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Which of the following is a potentially critical variable that can jeopardize the effectiveness of a firm's international communication?


A) Channel length
B) Market segmentation
C) Import effects
D) Noise levels
E) Channel quality

F) C) and D)
G) A) and B)

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When are source effects damaging for an international business?


A) When promotional messages are used to stress the positive performance attributes of its product
B) When fewer firms compete for the attention of prospective customers in developing countries
C) When the firm's marketing strategy emphasizes personal selling rather than mass media advertising
D) When potential consumers in a target country have a bias against foreign firms
E) When international businesses deemphasize their foreign origins

F) None of the above
G) All of the above

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In the context of strategic pricing,_____ occurs whenever a firm sells a product for a price that is less than the cost of producing it.


A) inflation
B) dumping
C) arbitrage
D) speculation
E) outsourcing

F) A) and D)
G) None of the above

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A(n) _____ retail system is one in which there are many retailers,no one of which has a major share of the market.


A) concentrated
B) fragmented
C) focused
D) consolidated
E) exclusive

F) C) and D)
G) A) and D)

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Firms vary their marketing mix from country to country depending on differences in national culture

A) True
B) False

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Which of the following is an argument for standardized advertising?


A) Consumer tastes and preferences are universal.
B) A message that works in one nation will invariably work in every other country.
C) Advertising regulations always promote standardized advertising.
D) Many brand names are global.
E) The costs of value creation may be increased by standardized advertising.

F) A) and C)
G) C) and E)

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According to Theodore Levitt,technology has resulted in the emergence of global markets for standardized consumer products on a previously unimagined scale of magnitude.

A) True
B) False

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