Question 1

The Civil Rights Act of 1991:

Accepted Answer

A)   declared affirmative action plans unconstitutional.
B)   requires any firm with over 600 employees to file an annual report with the Department of Labor identifying the steps it has taken to eliminate discriminatory practices.
C)   allows victims of discrimination to seek punitive damages.
D)   is the first law to declare reverse discrimination illegal.E) B) and D)
F) A) and B)

Question 2

Blue collar and clerical workers are normally paid a salary.

Accepted Answer

A) True 
 B)False

Question 3

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

Accepted Answer

A) True 
 B)False

Question 4

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Accepted Answer

A)   the government provides strong tax incentives to hire temporary workers.
B)   such workers usually are more loyal to the firm.
C)   most labor laws only apply to full-time workers, so there are fewer legal hassles associated with hiring temporary workers.
D)   it enables them to avoid the prohibitively high costs associated with terminating employees.E) B) and C)
F) C) and D)

Question 5

The Krandall Corporation wants to reduce its labor force, but is concerned about the impact downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

Accepted Answer

A)   develop an affirmative action plan.
B)   offer early retirement benefits.
C)   implement a job sharing program.
D)   make more extensive use of job rotation.E) None of the above
F) A) and B)

Question 6

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Accepted Answer

A) True 
 B)False

Question 7

HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as eldercare and childcare, but are not directly related to work.

Accepted Answer

A) True 
 B)False

Question 8

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

Accepted Answer

A) True 
 B)False

Question 9

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Accepted Answer

A) True 
 B)False

Question 10

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Accepted Answer

A)   is a contingent worker.
B)   passed a written exam, but is still working to learn the basic skills needed to be a carpenter.
C)   has successfully completed his apprenticeship program.
D)   is an apprentice and still on the journey of becoming a certified professional carpenter.E) A) and B)
F) A) and D)

Question 11

Ruth Gray is a manager who takes pride in her ability to be fair and impartial. She treats all workers the same way, and evaluates them all using the same standards. Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Accepted Answer

A)   Advertise the opportunity for a promotion to current employees
B)   Seek the assistance of a public employment agencies
C)   Send the job opening to Monster.com
D)   Utilize the services of a private employment agencyE) C) and D)
F) All of the above

Question 13

Salespeople often are paid a _______ based on a percentage of their sales.

Accepted Answer

A)   commission
B)   salary
C)   royalty
D)   piece rateE) All of the above
F) B) and C)

Question 14

Walmart stores in northern Illinois have gone to a ___________, where management works four 10-hour days, and has four days off.

Accepted Answer

A)   flextime system
B)   compressed work week
C)   job rotation system
D)   constrained work weekE) A) and D)
F) None of the above

Question 15

The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.

Accepted Answer

A) True 
 B)False

Question 16

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Accepted Answer

A) True 
 B)False

Question 17

According to the material in the Reaching Beyond Our Borders box, which of the following statements about working with employees from different countries is most accurate?

Accepted Answer

A)   The increasingly global nature of markets and the impact of television, movies and the Internet on people's attitudes and perceptions have largely eliminated cultural differences between foreign and domestic workers.
B)   Currency rate differences and different laws with respect to fringe benefits, such as health insurance and time off, offer challenges for HR management.
C)   U.S. laws require American firms to hire, train, and pay employees in other countries the same way their U.S. employees are hired, trained and paid.
D)   More often than not, American firms have found that cultural differences in other nations are so great that it is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign workers.E) None of the above
F) C) and D)

Question 18

Greg, a control room engineer at Tri-State Power, Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. Tri-State uses _______ to train its engineers.

Accepted Answer

A)   time intensive training
B)   job replication
C)   vestibule training
D)   job simulationE) B) and D)
F) A) and B)

Question 19

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

Accepted Answer

A) True 
 B)False

Question 20

Managers at the Allerton Bank get a performance appraisal one time each year. The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n) :

Accepted Answer

A)   organizationwide appraisal.
B)   360-degree review.
C)   circular analysis.
D)   multilevel assessment.E) A) and B)
F) None of the above

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The Civil Rights Act of 1991:

Correct Answer
verified

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

Correct Answer
verified

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Correct Answer
verified

Managers at the Allerton Bank get a performance appraisal one time each year. The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n) :

Correct Answer
verified

Walmart stores in northern Illinois have gone to a ___________, where management works four 10-hour days, and has four days off.

Correct Answer
verified

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Correct Answer
verified

HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as eldercare and childcare, but are not directly related to work.

Correct Answer
verified

The Krandall Corporation wants to reduce its labor force, but is concerned about the impact downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

Correct Answer
verified

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Correct Answer
verified

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

Correct Answer
verified

Salespeople often are paid a _______ based on a percentage of their sales.

Correct Answer
verified

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Correct Answer
verified

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

Correct Answer
verified

The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.

Correct Answer
verified

According to the material in the Reaching Beyond Our Borders box, which of the following statements about working with employees from different countries is most accurate?

Correct Answer
verified

Blue collar and clerical workers are normally paid a salary.

Correct Answer
verified

Ruth Gray is a manager who takes pride in her ability to be fair and impartial. She treats all workers the same way, and evaluates them all using the same standards. Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

Correct Answer
verified

Correct Answer
verified

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Correct Answer
verified

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

The Civil Rights Act of 1991:

Correct AnswerverifiedShow Answer

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

Correct AnswerverifiedShow Answer

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Walmart stores in northern Illinois have gone to a ___________, where management works four 10-hour days, and has four days off.

Correct AnswerverifiedShow Answer

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Correct AnswerverifiedShow Answer

HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as eldercare and childcare, but are not directly related to work.

Correct AnswerverifiedShow Answer

The Krandall Corporation wants to reduce its labor force, but is concerned about the impact downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:

Correct AnswerverifiedShow Answer

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Correct AnswerverifiedShow Answer

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

Correct AnswerverifiedShow Answer

Salespeople often are paid a _______ based on a percentage of their sales.

Correct AnswerverifiedShow Answer

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Correct AnswerverifiedShow Answer

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

Correct AnswerverifiedShow Answer

The cost of recruiting, processing, and training a new entry-level employee is significant, and sometimes exceeds the annual salary earned by the employee.

Correct AnswerverifiedShow Answer

According to the material in the Reaching Beyond Our Borders box, which of the following statements about working with employees from different countries is most accurate?

Correct AnswerverifiedShow Answer

Blue collar and clerical workers are normally paid a salary.

Correct AnswerverifiedShow Answer

Ruth Gray is a manager who takes pride in her ability to be fair and impartial. She treats all workers the same way, and evaluates them all using the same standards. Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Correct AnswerverifiedShow Answer

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Correct AnswerverifiedShow Answer

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