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Organised labour has responded to the increased bargaining power of multinational corporations by taking which of the following actions?


A) Trying to impose regulations on multinationals through organisations such as GATT.
B) Trying to achieve international regulations on multinationals through such organisations as the United Nations.
C) Trying to establish regional boards.
D) Trying to lobby multinational corporations to restrict their global reach to three or fewer foreign countries.

E) B) and C)
F) B) and D)

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_______ makes it difficult to evaluate the performance of expatriate managers.


A) Lack of cultural experience
B) Unintentional bias
C) Jealousy
D) Lack of respect

E) A) and C)
F) A) and B)

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It is advisable to arrange for a familiarisation trip to the host country,prior to transfer,as a form of:


A) practical training.
B) language training.
C) cultural training.
D) political training.

E) A) and B)
F) All of the above

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A key issue in international labour relations is the degree to which organised labour is able to limit the choices available to an international business.A firm's ability to pursue a ________________ strategy can be significantly constrained by the actions of labour unions.


A) transnational or global standardisation
B) global standardisation or localisation
C) transnational or localisation
D) global standardisation or mass customisation

E) A) and B)
F) All of the above

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In a 2012 study of 120 international companies,it was reported that the stereotype for an expatriate manager has changed.This new evidence suggests that the expatriate manager's profile has changed to:


A) male,with a partner,transferred for 3-5 years.
B) female,without a partner,transferred for 1 year.
C) male and female,with a partner and children,negotiable.
D) single males preferred over married females.

E) A) and B)
F) All of the above

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According to the results of a study by R.L.Tung,the most consistent reason cited by European expatriates for expatriate failure among their group was the inability of the manager's spouse to adjust to a new environment.

A) True
B) False

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One problem that makes it difficult to evaluate the performance of expatriate managers objectively is:


A) lack of training by evaluators.
B) unintentional bias.
C) lack of validity tests.
D) unintended consequences.

E) None of the above
F) C) and D)

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Unless a host country has ____________ the expatriate's home country,the expatriate may have to pay income tax to both the home and host country governments.


A) diplomatic relations
B) a trade treaty
C) a positive balance of trade
D) a reciprocal tax treaty

E) A) and C)
F) All of the above

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Home country managers' appraisals may be biased by:


A) distance and by their own lack of experience working abroad.
B) distance and by ineptitude.
C) jealousy and by their own lack of experience working abroad.
D) their own experiences working abroad and by jealousy.

E) B) and C)
F) None of the above

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Much to the annoyance of the United Auto Workers,many Japanese auto plants are not unionised.This demonstrates which concern?


A) International companies force employees to join unions against their will.
B) Companies can counter their bargaining power with the power to move production to another country.
C) International businesses will keep highly skilled tasks in its home country and farm out low-skilled tasks for foreign plants.
D) International businesses attempt to import employment practices and contractual agreements from a home country.

E) All of the above
F) C) and D)

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________ should be seen as the final link in an integrated,circular process that connects good selection and cross-cultural training of expatriate managers with completion of their term abroad,and reintegration into their national organisation.


A) Indopatriation
B) Expatriation
C) Repatriation
D) Propatriation

E) A) and B)
F) C) and D)

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Compensation practices varying from country to country,labour laws prohibiting union organisation,and the strong pursuit of equal employment legislation are all complexities in:


A) customer orientation.
B) external stakeholders.
C) human resources.
D) supplier confidence.

E) A) and D)
F) None of the above

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To reduce bias in performance evaluations,many expatriates think that more weight should be given to _______ manager's appraisal than to _______ manager's appraisal.


A) a functional;a human resource
B) a human resource;a functional
C) an off-site;an on-site
D) an on-site;an off-site

E) C) and D)
F) B) and D)

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Those MNE employees who are assigned to foreign operations for an extended period of time,say three to five years,are usually described as expatriates.However,changing business circumstances have seen an increase in the use of a more flexible,short-term approach for an international business operator,otherwise known as:


A) an information and communications disseminator (ICD) .
B) an international relations facilitator (IRF) .
C) a role and outcomes negotiator (RON) .
D) an international business traveller (IBT) .

E) B) and C)
F) A) and B)

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According to the textbook,in practice,the international trade secretariats (ITS) have had:


A) resounding success.
B) virtually no success.
C) moderate success.
D) good success in industrialised nations,but less success elsewhere.

E) A) and D)
F) A) and C)

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The ____________tion of an international business is typically responsible for international labour relations.


A) international business
B) human resource management
C) finance and accounting
D) legal

E) A) and B)
F) C) and D)

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A support network of friends is a critical need for the expatriate to gain:


A) governmental training.
B) cultural training.
C) language training.
D) practical training.

E) B) and D)
F) A) and D)

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The type of training that seeks to foster an appreciation for the host country's culture is called:


A) cultural training.
B) technical training.
C) language training.
D) practical training.

E) None of the above
F) C) and D)

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___________ staffing policy is one in which all key management positions are filled by parent-company nationals.


A) An ethnocentric
B) An intercentric
C) A polycentric
D) A geocentric

E) All of the above
F) B) and D)

Correct Answer

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General Electric (GE)is not just concerned with hiring people who have the skills required for performing particular jobs;it wants individuals whose behavioural styles,beliefs and value systems are consistent with those of GE.This would be an example of ethnocentrism.

A) True
B) False

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