Question 1

Firms in more traditional industry sectors such as Nucor and General Motors have relatively low market-to-book ratios.This reflects their greater investment in knowledge resources and lower investment in physical resources.

Accepted Answer

A) True 
 B)False

Question 2

Top executives can use email effectively for all of the following except

Accepted Answer

A)   updates on company strategy.
B)   executive perspectives on key issues.
C)   overview of the executive work for the month.
D)   updates on corporate intelligence.E) A) and C)
F) None of the above

Question 3

Unlike ______ assets,intellectual property can be stolen by simply broadcasting it.

Accepted Answer

A)   intangible
B)   hidden
C)   physical
D)   expensiveE) A) and B)
F) B) and D)

Question 4

In an effort to capture key employees from competitors,firms may attract the symbolic leader of a group within a competing firm and hope others will follow.This has been termed

Accepted Answer

A)   the Columbus effect.
B)   knowledge integration.
C)   the Pied Piper effect.
D)   strategically competitive hiring.E) A) and B)
F) All of the above

Question 5

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate __________ and __________ collaboration and decentralize decision making.

Accepted Answer

A)   internal; network-side
B)   external; personal
C)   external; individual
D)   internal; externalE) A) and C)
F) A) and D)

Question 6

The dangers of email include all of the following except

Accepted Answer

A)   spreading of rumors.
B)   almost costless.
C)   uncontrollable distribution.
D)   personal time waster.E) A) and B)
F) All of the above

Question 7

Human capital includes

Accepted Answer

A)   the relationships between people.
B)   an improved product.
C)   the output from assembly line employees.
D)   capabilities, knowledge, and skills of an individual.E) C) and D)
F) B) and C)

Question 8

What is a major reason for Nokia to lose its competitive edge in the cell phone business?

Accepted Answer

A)   The team consisted of scientists from around the world.
B)   The team consisted of only Finnish scientists.
C)   All of the work required diverse skill sets.
D)   Each scientist worked alone, separate from colleagues.E) A) and D)
F) A) and C)

Question 9

Which of the following reasons explains why painter Vincent van Gogh died penniless,while painter Pablo Picasso left a 740 million USD estate upon his death?

Accepted Answer

A)   Van Gogh had a wider range of social connections.
B)   Picasso had a wider range of social connections and bridging relationships.
C)   Picasso was a solitary node with few connections.
D)   Van Gogh was a hub who embedded himself in a vast network that stretched across various social lines.E) A) and D)
F) A) and C)

Question 10

There are multiple advantages of e-teams.Which of the following is not an advantage?

Accepted Answer

A)   E-teams are less restricted by the geographic constraints that are placed on face-to-face teams.
B)   E-teams can be more flexible in responding to unanticipated work challenges and opportunities.
C)   Process losses result from identification and combination activities.
D)   E-teams can be effective in generating social capital.E) B) and C)
F) B) and D)

Question 11

The use of email can be distracting to employees.Some firms limit the time that employees spend using email.

Accepted Answer

A) True 
 B)False

Question 12

In firms where knowledge and the management of knowledge workers are relatively important contributors to developing products,and services and physical resources are less critical,the ratio of market-to-book value tends to be much lower.

Accepted Answer

A) True 
 B)False

Question 13

The 360-degree evaluation systems are not useful due to the need to integrate large amounts of feedback.

Accepted Answer

A) True 
 B)False

Question 14

Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

Accepted Answer

A) True 
 B)False

Question 15

Unlike physical assets,intellectual property cannot be stolen by simply broadcasting it.

Accepted Answer

A) True 
 B)False

Question 16

One of the challenges of knowledge-intensive organizations is to capture and codify the knowledge and experience that,in effect,resides in the heads of its employees.This is known as explicit knowledge.

Accepted Answer

A) True 
 B)False

Question 17

By using the ___________ lever,leaders can build nimble interpersonal networks across the company so that employees are better able to collaborate.

Accepted Answer

A)   unification
B)   people
C)   network
D)   socialE) A) and B)
F) A) and C)

Question 18

Intellectual property rights are __________ to define and protect than property rights for physical assets (e.g.,plant,equipment,and land) .

Accepted Answer

A)   easier
B)   more costly
C)   more difficult
D)   less difficultE) B) and C)
F) All of the above

Question 19

Top executives should use email for monthly blasts to employees to discuss company health and other specific issues.

Accepted Answer

A) True 
 B)False

Question 20

Technology can also enable much more sophisticated forms of communication in addition to knowledge sharing.

Accepted Answer

A) True 
 B)False

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

The use of email can be distracting to employees.Some firms limit the time that employees spend using email.

Correct AnswerverifiedShow Answer

Unlike ______ assets,intellectual property can be stolen by simply broadcasting it.

Correct AnswerverifiedShow Answer

One of the challenges of knowledge-intensive organizations is to capture and codify the knowledge and experience that,in effect,resides in the heads of its employees.This is known as explicit knowledge.

Correct AnswerverifiedShow Answer

In firms where knowledge and the management of knowledge workers are relatively important contributors to developing products,and services and physical resources are less critical,the ratio of market-to-book value tends to be much lower.

Correct AnswerverifiedShow Answer

What is a major reason for Nokia to lose its competitive edge in the cell phone business?

Correct AnswerverifiedShow Answer

Human capital includes

Correct AnswerverifiedShow Answer

Top executives can use email effectively for all of the following except

Correct AnswerverifiedShow Answer

Phone calls can be better than emails for providing real-time feedback on whether a message is being understood.

Correct AnswerverifiedShow Answer

By using the ___________ lever,leaders can build nimble interpersonal networks across the company so that employees are better able to collaborate.

Correct AnswerverifiedShow Answer

Which of the following reasons explains why painter Vincent van Gogh died penniless,while painter Pablo Picasso left a 740 million USD estate upon his death?

Correct AnswerverifiedShow Answer

Firms in more traditional industry sectors such as Nucor and General Motors have relatively low market-to-book ratios.This reflects their greater investment in knowledge resources and lower investment in physical resources.

Correct AnswerverifiedShow Answer

In an effort to capture key employees from competitors,firms may attract the symbolic leader of a group within a competing firm and hope others will follow.This has been termed

Correct AnswerverifiedShow Answer

Technology can also enable much more sophisticated forms of communication in addition to knowledge sharing.

Correct AnswerverifiedShow Answer

Top executives should use email for monthly blasts to employees to discuss company health and other specific issues.

Correct AnswerverifiedShow Answer

The 360-degree evaluation systems are not useful due to the need to integrate large amounts of feedback.

Correct AnswerverifiedShow Answer

The dangers of email include all of the following except

Correct AnswerverifiedShow Answer

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate __________ and __________ collaboration and decentralize decision making.

Correct AnswerverifiedShow Answer

Unlike physical assets,intellectual property cannot be stolen by simply broadcasting it.

Correct AnswerverifiedShow Answer

Intellectual property rights are __________ to define and protect than property rights for physical assets (e.g.,plant,equipment,and land) .

Correct AnswerverifiedShow Answer

There are multiple advantages of e-teams.Which of the following is not an advantage?

Correct AnswerverifiedShow Answer

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The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate and collaboration and decentralize decision making.

Correct Answer
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