Question 1

A matrix structure combines functional and divisional chains of command to form a grid with two command structures.

Accepted Answer

A) True 
 B)False  True

Question 2

The category of organizational design that relies on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration is:

Accepted Answer

A)   Traditional
B)   Open
C)   Horizontal
D)   Functional
E)   DivisionalF) All of the above
G) B) and C)

Question 3

While the rest of the academia is suffering from labor shortages, WhatsUp University averages five applicants for every position opening. With this ratio of applicants to openings, the university can pick and choose from among the top candidates. WhatsUp University is successful according to which organizational effectiveness criterion?

Accepted Answer

A)   Resource acquisition
B)   Internal processes
C)   External processes
D)   Goal accomplishment
E)   Strategic constituencies satisfactionF) None of the above
G) C) and E)

Question 4

Which of the following is not an organizational subsystem of an organization?

Accepted Answer

A)   Managerial
B)   Technical
C)   Structural
D)   Environmental
E)   PsychosocialF) B) and E)
G) B) and C)

Question 5

Which of the following statements about mechanistic organizations is true?

Accepted Answer

A)   Mechanistic organizations generally have open structures
B)   Mechanistic organizations generally are expected to produce reliability and consistency in internal processes
C)   Mechanistic organizations result in lower efficiency, quality, and timeliness
D)   Mechanistic organizations are more responsive to customer feedback
E)   Mechanistic organizations are inappropriate in industries where mistakes and errors can be catastrophicF) A) and B)
G) B) and D)

Question 6

Members of boundaryless organizations communicate primarily through virtual methods.

Accepted Answer

A) True 
 B)False

Question 7

Virtual structures are categorized into two types: horizontal and vertical.

Accepted Answer

A) True 
 B)False

Question 8

Division of labor is achieved through the implementation of cross-functional and self-managed teams.

Accepted Answer

A) True 
 B)False

Question 9

The organization structure that is best for small companies is:

Accepted Answer

A)   Divisional
B)   Hollow
C)   Matrix
D)   Functional
E)   HorizontalF) A) and B)
G) None of the above

Question 10

Open boundary structures depend on managers' ability to get results from people through the use of direct authority.

Accepted Answer

A) True 
 B)False

Question 11

The four key issues that managers should consider when making decisions about how best to design an organization are: strategy, technology, size, and leadership.

Accepted Answer

A) True 
 B)False  False

Question 12

When organizations use the chain of command to make sure the right people do the right things at the right time, this is called:

Accepted Answer

A)   Coordination of effort
B)   The span of control
C)   The hierarchy of authority
D)   Division of labor
E)   Aligned goalsF) A) and C)
G) None of the above

Question 13

XYZ Corporation reviews customer feedback from its website operations over the past three months, and decides to add more service representatives. This reflects a closed system approach.

Accepted Answer

A) True 
 B)False

Question 14

Identify the pros and cons of the different types of organizational structures.

Accepted Answer

Table 15.2 concisely lists the pros and ...

Question 15

__________ rely on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration.

Accepted Answer

A)   Traditional structures
B)   Horizontal designs
C)   Open designs
D)   Matrix organizations
E)   Divisional organizationsF) All of the above
G) B) and E)

Question 16

Narrow spans of control are most likely in companies with a(n) :

Accepted Answer

A)   Clan culture
B)   Market culture
C)   Hierarchical culture
D)   Adhocracy culture
E)   Network structureF) A) and E)
G) A) and C)

Question 17

The category of organizational design that organizes people around the workflow is:

Accepted Answer

A)   Traditional
B)   Open
C)   Horizontal
D)   Mechanistic
E)   ClosedF) A) and B)
G) A) and C)

Question 18

An open system approach to organization:

Accepted Answer

A)   Likens organizations to a human body
B)   Characterizes organizations as a well-oiled machine
C)   Was supplanted by the closed systems approach in the 1950s
D)   Treats an organization's boundaries as impermeable
E)   Assumes that rigorous planning and control will eliminate uncertaintyF) B) and E)
G) D) and E)

Question 19

An organization is a system of consciously coordinated activities or forces of two or more persons.

Accepted Answer

A) True 
 B)False

Question 20

The organization's chain of command is visible in the organization chart.

Accepted Answer

A) True 
 B)False  True

Exam 15: Organizational Design, Effectiveness, and Innovation

A matrix structure combines functional and divisional chains of command to form a grid with two command structures.

Correct Answer
verified
True

The category of organizational design that relies on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration is:

Correct Answer
verified

Correct Answer
verified

Which of the following is not an organizational subsystem of an organization?

Correct Answer
verified

Which of the following statements about mechanistic organizations is true?

Correct Answer
verified

Members of boundaryless organizations communicate primarily through virtual methods.

Correct Answer
verified

Virtual structures are categorized into two types: horizontal and vertical.

Correct Answer
verified

Division of labor is achieved through the implementation of cross-functional and self-managed teams.

Correct Answer
verified

The organization structure that is best for small companies is:

Correct Answer
verified

Open boundary structures depend on managers' ability to get results from people through the use of direct authority.

Correct Answer
verified

The four key issues that managers should consider when making decisions about how best to design an organization are: strategy, technology, size, and leadership.

Correct Answer
verified
False

When organizations use the chain of command to make sure the right people do the right things at the right time, this is called:

Correct Answer
verified

XYZ Corporation reviews customer feedback from its website operations over the past three months, and decides to add more service representatives. This reflects a closed system approach.

Correct Answer
verified

Identify the pros and cons of the different types of organizational structures.

Correct Answer
verified
Table 15.2 concisely lists the pros and ...
View Answer

__________ rely on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration.

Correct Answer
verified

Narrow spans of control are most likely in companies with a(n) :

Correct Answer
verified

The category of organizational design that organizes people around the workflow is:

Correct Answer
verified

An open system approach to organization:

Correct Answer
verified

An organization is a system of consciously coordinated activities or forces of two or more persons.

Correct Answer
verified

The organization's chain of command is visible in the organization chart.

Correct Answer
verified
True

Exam 15: Organizational Design, Effectiveness, and Innovation

A matrix structure combines functional and divisional chains of command to form a grid with two command structures.

Correct AnswerverifiedTrue

The category of organizational design that relies on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration is:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is not an organizational subsystem of an organization?

Correct AnswerverifiedShow Answer

Which of the following statements about mechanistic organizations is true?

Correct AnswerverifiedShow Answer

Members of boundaryless organizations communicate primarily through virtual methods.

Correct AnswerverifiedShow Answer

Virtual structures are categorized into two types: horizontal and vertical.

Correct AnswerverifiedShow Answer

Division of labor is achieved through the implementation of cross-functional and self-managed teams.

Correct AnswerverifiedShow Answer

The organization structure that is best for small companies is:

Correct AnswerverifiedShow Answer

Open boundary structures depend on managers' ability to get results from people through the use of direct authority.

Correct AnswerverifiedShow Answer

The four key issues that managers should consider when making decisions about how best to design an organization are: strategy, technology, size, and leadership.

Correct AnswerverifiedFalse

When organizations use the chain of command to make sure the right people do the right things at the right time, this is called:

Correct AnswerverifiedShow Answer

XYZ Corporation reviews customer feedback from its website operations over the past three months, and decides to add more service representatives. This reflects a closed system approach.

Correct AnswerverifiedShow Answer

Identify the pros and cons of the different types of organizational structures.

Correct AnswerverifiedTable 15.2 concisely lists the pros and ...View AnswerShow Answer

__________ rely on leveraging technology and structural flexibility to maximize potential value through outsourcing and external collaboration.

Correct AnswerverifiedShow Answer

Narrow spans of control are most likely in companies with a(n) :

Correct AnswerverifiedShow Answer

The category of organizational design that organizes people around the workflow is:

Correct AnswerverifiedShow Answer

An open system approach to organization:

Correct AnswerverifiedShow Answer

An organization is a system of consciously coordinated activities or forces of two or more persons.

Correct AnswerverifiedShow Answer

The organization's chain of command is visible in the organization chart.

Correct AnswerverifiedTrue

Correct Answer
verified
True

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Table 15.2 concisely lists the pros and ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True