FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 6: Performance Management

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 31

Multiple Choice

Review LaterAdd Note

Review Later

Jill is a sales representative for a large pharmaceutical corporation. According to the current compensation system, if Jill meets her target for the quarterly sales projections, she will receive a bonus equivalent to 7% of her annual salary. Jill is working hard to meet the sales goal so that she can use the bonus money as a down payment on a new car for herself. Which of the following is true regarding Jill's motivation?

A) It comes from a sense of competence.
B) It comes from a sense of progress.
C) It is a consequence of job redesign.
D) It is intrinsically motivated.
E) It is extrinsically motivated.

F) B) and C)
G) A) and B)

Correct Answer

verified

Show Answer

Question 32

Multiple Choice

Review LaterAdd Note

Review Later

What kind of goals is best for jobs with clear and readily measured outcomes?

A) Behavioral
B) Objective
C) Task
D) Project
E) Reinforcement

F) B) and E)
G) A) and B)

Correct Answer

verified

Show Answer

Question 33

True/False

Review LaterAdd Note

A performance goal involves enhancing knowledge or skill.

A tendency to avoid all extreme judgments and rate people and objects as average or neutral is known as the leniency bias.

What is "pay for performance"? Do pay for performance plans make organizations more effective? How should organizations make pay for performance work for them?

Identify and define the two basic types of goals. Describe the goal-setting process, explaining what a manager should do in each step.

Feedback is most likely to be perceived accurately and thus more likely to be acted on when it is seen as instrumental to an important or valued outcome.

Goals should always be stated in terms of measured outcomes.

What is performance management? What are the steps in effective performance management? Why is understanding performance management important for managers?

Explain how organizations can use the ideas behind reinforcement schedules to increase organizational performance.

In the leniency perceptual error, a person:

Extrinsic rewards come from ________ and intrinsic rewards come from ________.

Negative feedback can have a positive motivational effect.

Philip got a mail from his supervisor with compliments and praises for his work over the past few months. This instance is an example of a __________ schedule of reinforcement.

Avoiding extreme judgments and rating people and objects as average or neutral is known as the _______ perceptual error.

The "law of effect" states that:

Typically, managers overemphasize performance goals and underemphasize learning goals.

Anna blinks her eyes whenever she looks up at the sun. This is an example of __________.

An effective performance management system consists of four steps that form a feedback loop.

Managers should reward workers for finally achieving a goal, but it is a mistake to reward them for mere progress toward the goal.