Question 1

When employees are very talented and feel a strong need for growth,the core job characteristics do not have any effect.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true about knowledge of results?

Accepted Answer

A)  It captures the degree to which employees feel that they are key drivers of the quality of the unit's work.
B)  It reflects the extent to which employees know how well (or how poorly) they are doing.
C)  It reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies.
D)  It captures the degree to which employees feel like their efforts do not really matter,because work outcomes are dictated by effective procedures.
E)  It implies that trivial tasks tend to be less satisfying than tasks that make employees feel like they're aiding the organization in some meaningful way.F) D) and E)
G) A) and B)

Question 3

According to the value-percept theory,the relation between Dissatisfaction,Value (importance) and Value (want) is given by:

Accepted Answer

A)   
B)   
C)   
D)   E) A) and B)
F) All of the above

Question 4

According to the job characteristics theory,the degree to which the job requires completing a whole,identifiable,piece of work from beginning to end with a visible outcome is known as:

Accepted Answer

A)  responsibility for outcomes.
B)  knowledge of results.
C)  significance.
D)  variety.
E)  identity.F) A) and B)
G) A) and C)

Question 5

Jon is the marketing head at Avion International,an import-export agency.His calendar is filled with: meetings with heads of the companies; interviewing new people; giving interviews to business magazines; attending presentations and seminars in different countries.Jon feels that every workday he has something different to do,and he is rarely bored with his job.According to the job characteristics theory,which of the following is true about Jon's job?

Accepted Answer

A)  It has high moral significance.
B)  It has low autonomy.
C)  It has low labor equity.
D)  It has high variety.
E)  It has high identity.F) B) and E)
G) None of the above

Question 6

Moods can be categorized into:

Accepted Answer

A)  feelings and schemas.
B)  classical conditioning and operant conditioning.
C)  cognition and affect.
D)  pleasantness and activation.
E)  emotions and cognition.F) A) and D)
G) A) and E)

Question 7

Feedback given by the job is more effective than formal appraisals from their boss.

Accepted Answer

A) True 
 B)False

Question 8

Moderate to strong correlation between the five core job characteristics and job satisfaction indicates all employees want more variety,more autonomous and significant jobs.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements is true?

Accepted Answer

A)  People who experience lower levels of job satisfaction tend to feel higher levels of affective commitment.
B)  Job Satisfaction is weakly correlated with affective commitment.
C)  Job satisfaction is moderately correlated with citizenship behavior.
D)  Job satisfaction is weakly correlated with normative commitment.
E)  Job satisfaction has a weak positive effect on job performancE.Job satisfaction is correlated moderately with citizenship behavior.Satisfied employees engage in more frequent "extra mile" behaviors to help their coworkers and their organization.F) B) and E)
G) C) and E)

Question 10

According to the job characteristics theory,the degree to which employees have strong needs for personal accomplishments or developing themselves beyond where they currently are is known as:

Accepted Answer

A)  feedback.
B)  significance.
C)  growth need strength.
D)  autonomy.
E)  identity.F) C) and D)
G) B) and E)

Question 11

Research reveals that job satisfaction is correlated strongly with citizenship behavior.

Accepted Answer

A) True 
 B)False

Question 12

Of the five facets of value-percept theory,if job satisfaction had to increase to a large extent,which facet should be given high priority for improvement?

Accepted Answer

A)  Pay satisfaction
B)  Promotion satisfaction
C)  Supervision satisfaction
D)  Coworker satisfaction
E)  Satisfaction with the work itselfF) B) and C)
G) A) and D)

Question 13

According to the affective events theory,positive emotions may trigger spontaneous instances of counterproductive behavior.

Accepted Answer

A) True 
 B)False

Question 14

Is job satisfaction affected by day-to-day events? Explain.

Accepted Answer

Apart from the influence of supervision,...

Question 15

Job satisfaction has a _____ correlation with task performance.

Accepted Answer

A)  relatively weak
B)  strong positive
C)  moderate
D)  relatively strong
E)  weak negativeF) A) and B)
G) A) and C)

Question 16

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Accepted Answer

A)  high autonomy.
B)  high variety.
C)  high identity.
D)  high significance.
E)  low variety.F) C) and D)
G) A) and B)

Question 17

Enrichment efforts can heighten work accuracy and customer satisfaction,though training and labor costs tend to rise as a result of such changes.

Accepted Answer

A) True 
 B)False

Question 18

_____ can provide a "snapshot" of how satisfied the workforce is and,if repeated over time,reveal trends in satisfaction levels.

Accepted Answer

A)  Focus groups
B)  Structured interviews
C)  Attitude surveys
D)  Focus groups followed by interviews
E)  Unstructured interviewsF) B) and E)
G) A) and B)

Question 19

Which of the following statements is true regarding job satisfaction?

Accepted Answer

A)  It remains constant over time.
B)  It is independent of objective job appraisals.
C)  It is immeasurable.
D)  It is unrelated to job performance.
E)  It has rational and emotional components.F) A) and E)
G) A) and C)

Question 20

According to the value-percept theory,for an employee to have high supervision satisfaction,which of the following is NOT critical?

Accepted Answer

A)  Supervisor's likeable nature
B)  Rewards and recognition for good performance
C)  Supervisor's ability to help the employee attain what he values
D)  Supervisor's values and beliefs
E)  Supervisor's salaryF) B) and C)
G) A) and D)

Exam 4: Job Satisfaction

Correct Answer
verified

Which of the following statements is true?

Correct Answer
verified

Moods can be categorized into:

Correct Answer
verified

Of the five facets of value-percept theory,if job satisfaction had to increase to a large extent,which facet should be given high priority for improvement?

Correct Answer
verified

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Correct Answer
verified

Feedback given by the job is more effective than formal appraisals from their boss.

Correct Answer
verified

_____ can provide a "snapshot" of how satisfied the workforce is and,if repeated over time,reveal trends in satisfaction levels.

Correct Answer
verified

Is job satisfaction affected by day-to-day events? Explain.

Correct Answer
verified
Apart from the influence of supervision,...
View Answer

According to the job characteristics theory,the degree to which employees have strong needs for personal accomplishments or developing themselves beyond where they currently are is known as:

Correct Answer
verified

According to the affective events theory,positive emotions may trigger spontaneous instances of counterproductive behavior.

Correct Answer
verified

Research reveals that job satisfaction is correlated strongly with citizenship behavior.

Correct Answer
verified

According to the value-percept theory,the relation between Dissatisfaction,Value (importance) and Value (want) is given by:

Correct Answer
verified

Which of the following statements is true regarding job satisfaction?

Correct Answer
verified

Moderate to strong correlation between the five core job characteristics and job satisfaction indicates all employees want more variety,more autonomous and significant jobs.

Correct Answer
verified

Job satisfaction has a _____ correlation with task performance.

Correct Answer
verified

According to the value-percept theory,for an employee to have high supervision satisfaction,which of the following is NOT critical?

Correct Answer
verified

Which of the following is true about knowledge of results?

Correct Answer
verified

Enrichment efforts can heighten work accuracy and customer satisfaction,though training and labor costs tend to rise as a result of such changes.

Correct Answer
verified

When employees are very talented and feel a strong need for growth,the core job characteristics do not have any effect.

Correct Answer
verified

According to the job characteristics theory,the degree to which the job requires completing a whole,identifiable,piece of work from beginning to end with a visible outcome is known as:

Correct Answer
verified

Exam 4: Job Satisfaction

Correct AnswerverifiedShow Answer

Which of the following statements is true?

Correct AnswerverifiedShow Answer

Moods can be categorized into:

Correct AnswerverifiedShow Answer

Of the five facets of value-percept theory,if job satisfaction had to increase to a large extent,which facet should be given high priority for improvement?

Correct AnswerverifiedShow Answer

Ann works at Creative Links International.Her job requires her to spend 8 hours a day entering the employees' salary information on Excel spreadsheets.Ann's job is characterized by:

Correct AnswerverifiedShow Answer

Feedback given by the job is more effective than formal appraisals from their boss.

Correct AnswerverifiedShow Answer

_____ can provide a "snapshot" of how satisfied the workforce is and,if repeated over time,reveal trends in satisfaction levels.

Correct AnswerverifiedShow Answer

Is job satisfaction affected by day-to-day events? Explain.

Correct AnswerverifiedApart from the influence of supervision,...View AnswerShow Answer

According to the job characteristics theory,the degree to which employees have strong needs for personal accomplishments or developing themselves beyond where they currently are is known as:

Correct AnswerverifiedShow Answer

According to the affective events theory,positive emotions may trigger spontaneous instances of counterproductive behavior.

Correct AnswerverifiedShow Answer

Research reveals that job satisfaction is correlated strongly with citizenship behavior.

Correct AnswerverifiedShow Answer

According to the value-percept theory,the relation between Dissatisfaction,Value (importance) and Value (want) is given by:

Correct AnswerverifiedShow Answer

Which of the following statements is true regarding job satisfaction?

Correct AnswerverifiedShow Answer

Moderate to strong correlation between the five core job characteristics and job satisfaction indicates all employees want more variety,more autonomous and significant jobs.

Correct AnswerverifiedShow Answer

Job satisfaction has a _____ correlation with task performance.

Correct AnswerverifiedShow Answer

According to the value-percept theory,for an employee to have high supervision satisfaction,which of the following is NOT critical?

Correct AnswerverifiedShow Answer

Which of the following is true about knowledge of results?

Correct AnswerverifiedShow Answer

Enrichment efforts can heighten work accuracy and customer satisfaction,though training and labor costs tend to rise as a result of such changes.

Correct AnswerverifiedShow Answer

When employees are very talented and feel a strong need for growth,the core job characteristics do not have any effect.

Correct AnswerverifiedShow Answer

According to the job characteristics theory,the degree to which the job requires completing a whole,identifiable,piece of work from beginning to end with a visible outcome is known as:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Apart from the influence of supervision,...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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