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Figure 13-10 Figure 13-10   -has adopted a(n)  __________ supply chain strategy to better serve its customers. A) integrated B) efficient C) responsive D) harmonized E) multi-tiered -has adopted a(n) __________ supply chain strategy to better serve its customers.


A) integrated
B) efficient
C) responsive
D) harmonized
E) multi-tiered

F) None of the above
G) A) and C)

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Conflict occurring between intermediaries at the same level in a marketing channel, such as between two or more retailers is referred to as _________.


A) corporate conflict
B) vertical conflict
C) horizontal conflict
D) administered conflict
E) contractual conflict

F) C) and D)
G) B) and E)

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Figure 13-2 above, shows that there are three functions that intermediaries perform.What is the function ("A," "B,", or "C") whose activities include financing, grading, and marketing information and research?


A) transactional function
B) middleman function
C) facilitating function
D) logistical function
E) operational function

F) C) and E)
G) C) and D)

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The "risk" in a transitional function refers to


A) unpredictable costs of transportation because of fuel prices.
B) product liability from poorly produced products.
C) the need to stock merchandise in anticipation of sales.
D) trying new promotional campaigns.
E) investments in new product development.

F) A) and B)
G) A) and C)

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For most consumers popcorn is considered a convenience product.Therefore, Golden Valley should use __________ distribution for its ACT II popcorn.


A) intensive
B) extensive
C) selective
D) exclusive
E) concentrated

F) A) and B)
G) B) and E)

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Within the context of a supply chain, __________ is the ability of a logistics system to satisfy users in terms of time, dependability, communications, and convenience.


A) replenishment
B) distribution management
C) stockout creation
D) customer service
E) lead time

F) A) and B)
G) A) and C)

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The General Mills-NestlΓ© strategic channel alliance


A) increased the ready-to-eat cereal worldwide market share of these companies.
B) decreased the ready-to-eat cereal worldwide market share of these companies.
C) increased the ready-to-eat cereal market abroad and decreased chocolate products domestically.
D) increased the chocolate market in the u.s.But decreased the us share of ready-to-eat cereal.
E) resulted in a lawsuit from other major cereal manufacturers for unfair trade practices.

F) A) and B)
G) All of the above

Correct Answer

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Industrial distributors perform functions that are most like which intermediary in the consumer goods marketing channel?


A) manufacturers
B) wholesalers
C) retailers
D) agents
E) job trucker

F) B) and C)
G) C) and D)

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The __________ is common in the employment services and H&R Block tax services, where a franchisor licenses individuals or firms to dispense a service under a trade name and specific guidelines.


A) service-sponsored franchise system
B) service-sponsored retail franchise system
C) manufacturer-sponsored wholesale system
D) manufacturer-sponsored retail franchise system
E) administered vertical marketing system

F) B) and E)
G) C) and E)

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Customers currently link to Cisco's web site to configure, price, and order its networking equipment.Cisco then sends orders back out across the internet to producers and assemblers including Celestica, Flextronics, Jabil, and Solectron.Products are built and tested to Cisco standards, sometimes with procedures run remotely by Cisco.Most are then drop-shipped to buyers, untouched by human hands on Cisco's payroll.This is a description of Cisco's


A) just-in-time inventory system.
B) electronic data interchange (EDI) .
C) strategic information alliance.
D) supply chain.
E) product-specific delivery system.

F) B) and C)
G) C) and D)

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Physically moving a product to customers would be an example of a __________ function.


A) transactional
B) logistical
C) facilitating
D) selling
E) risk taking

F) A) and B)
G) A) and D)

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A small electronics company manufactures a line of low to moderate quality stereo components that are distributed through wholesalers to mass-market retailers such as wal-mart.The electronics company has begun production of a small line of high quality, professional studio-model components.How should the small electronics company best distribute its new products?


A) use its established channel
B) distribute directly to mass market retailers
C) distribute through agents who sell to specialty electronics stores who will feature the new line
D) sell directly to specialty electronics stores who will feature the new line
E) establish its own chain of electronics retail stores

F) B) and C)
G) A) and B)

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Which of the following statements regarding corporate vertical marketing systems is most accurate?


A) successive stages of production and distribution are under a single ownership.
B) corporate vertical marketing systems can use forward integration or backward integration but not both.
C) corporate vertical marketing systems reduce distribution costs but also limit control.
D) capital investment increases but fixed costs decrease with corporate vertical marketing systems.
E) corporate vertical marketing systems are only effective with low-end consumer goods.

F) C) and E)
G) All of the above

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The __________ is common in the soft drink industry where the manufacturer sells its concentrate to wholesalers, who carbonate it, and market the finished product to retailers and restaurants.


A) service-sponsored franchise system
B) service-sponsored retail franchise system
C) manufacturer-sponsored wholesale franchise system
D) manufacturer-sponsored retail franchise system
E) administered vertical marketing system

F) A) and E)
G) B) and E)

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C

Originally ACT II was a privately owned company.In order to expand its business it entered a licensing agreement with one of the largest food manufacturers in the industry.The licensing partner would sell the popcorn under its own brand name in grocery stores and supermarkets.In turn, ACT II agreed it would not


A) sell its popcorn to any other supermarkets.
B) sell its popcorn to any other channel outlets.
C) use the ACT II name for ten years.
D) distribute its ACT II brand in global markets for 10 years.
E) distribute its ACT II brand in u.s.Grocery stores or supermarkets for 10 years.

F) A) and B)
G) A) and C)

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E

The target market coverage and distribution intensity associated with shopping goods such as electronics, clothing, and costume jewelry is referred to as _________.


A) intensive distribution
B) exclusive distribution
C) selective distribution
D) extensive distribution
E) concentrated distribution

F) None of the above
G) All of the above

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When marketing channel members are engaged in gathering, storing, sorting, and transporting products to buyers, they are performing __________ functions.


A) transformational
B) implementing
C) transactional
D) facilitating
E) logistical

F) D) and E)
G) A) and D)

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Dependability is the consistency of replenishment.This is important to all firms in a supply chain and to consumers.It can be broken into three elements: consistent lead time, safe delivery, and


A) complete delivery.
B) honest and accurate pricing.
C) quality products.
D) product warranties.
E) a well-informed delivery staff.

F) B) and E)
G) A) and D)

Correct Answer

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A

_________.


A) service-sponsored franchise systems
B) wholesaler-sponsored franchise systems
C) horizontal-marketing franchise systems
D) contractual-sponsored franchise systems
E) customer-generated franchise systems

F) A) and B)
G) None of the above

Correct Answer

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Purchasing products for resale or as an agent for supply of a product would be an example of __________ function.


A) transactional
B) logistical
C) facilitating
D) risk taking
E) assorting

F) C) and D)
G) A) and D)

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