Question 1

How do managers and peers develop employees through coaching?

Accepted Answer

A coach is a peer or manager who works w...

Question 2

What are the different kinds of formal educational programs that organizations may use to support employee development?

Accepted Answer

Organizations may support employee devel...

Question 3

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Accepted Answer

The most popular psychological inventory...

Question 4

Which of the following is a component of a basic career management system?

Accepted Answer

A)   Stress management
B)   Goal setting
C)   Externship
D)   Team building
E)   Workplace ethicsF) A) and D)
G) A) and C)

Question 5

Acting as a mentor gives managers:

Accepted Answer

A)   career support and sponsorship.
B)   increased visibility among the organization's managers.
C)   a chance to talk about their worries.
D)   a chance to develop their interpersonal skills.
E)   more chances of being promoted.F) B) and E)
G) A) and B)

Question 6

A move to a job with a similar level of responsibility within the same organization is called a(n) :

Accepted Answer

A)   externship.
B)   promotion.
C)   downward move.
D)   upward move.
E)   lateral move.F) B) and E)
G) B) and C)

Question 7

The four general approaches that companies use to develop employees include:

Accepted Answer

A)   formal education, assessment, job experiences, and interpersonal relationships.
B)   job rotation, promotion, transfer, and job sharing.
C)   psychological tests, assessment centers, Myers-Briggs Type Indicator, and performance feedback.
D)   business games, formal courses, team building, and assessment.
E)   TQM, Six Sigma, lean manufacturing, and quality function deployment.F) A) and E)
G) C) and E)

Question 8

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

Accepted Answer

A) True 
 B)False

Question 9

Using job experiences for development assumes that:

Accepted Answer

A)   development occurs only when job demands involve obstacles.
B)   development occurs only through promotions.
C)   development is most likely to occur when employees experience high levels of negative stress in their jobs.
D)   development is most likely to occur when employee's skills and experiences do not entirely match the skills required for the current job.
E)   development is most likely to occur when the employee has the prerequisite skills to perform the job.F) A) and B)
G) B) and D)

Question 10

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

Accepted Answer

A)   Compassion and sensitivity
B)   Straightforwardness and composure
C)   Team orientation
D)   Decisiveness
E)   Self-awarenessF) B) and C)
G) C) and D)

Question 11

Which of the following is true about succession planning?

Accepted Answer

A)   It ensures that middle management systematically reviews leadership talent in the company.
B)   It provides a set of developmental experiences that managers must complete to be considered for top management positions.
C)   All companies have a succession plan ready when they need one.
D)   It identifies a specific replacement for each managerial position within the company.
E)   It focuses on low-to-medium potential employees.F) A) and E)
G) A) and B)

Question 12

The outcome of action planning often takes the form of a career development plan.

Accepted Answer

A) True 
 B)False

Question 13

Collecting information and providing feedback to employees about their behavior is called _____.

Accepted Answer

A)   internship
B)   job enlargement
C)   assessment
D)   job rotation
E)   externshipF) A) and E)
G) B) and C)

Question 14

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Accepted Answer

A) True 
 B)False

Question 15

The 360-degree feedback process:

Accepted Answer

A)   involves rating the individual in terms of work-related behaviors.
B)   does not lead to any improvement in performance.
C)   breaks down formal communications about behaviors and skill ratings between employees and their internal and external customers.
D)   gives results that can be easily interpreted by anyone.
E)   demands very little time of the raters to complete the evaluations.F) C) and D)
G) A) and C)

Question 16

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Accepted Answer

A)   Acculturation
B)   Leaderless group discussion
C)   Benchmarking
D)   Data gathering
E)   Succession planningF) A) and C)
G) A) and B)

Question 17

An Individual Coaching for Effectiveness program is designed to:

Accepted Answer

A)   help managers with dysfunctional behaviors.
B)   improve the technical skills of employees.
C)   help prepare managers for overseas assignments.
D)   reduce the effects of the glass ceiling.
E)   attract and retain ambitious managerial employees.F) D) and E)
G) B) and D)

Question 18

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P) preference:

Accepted Answer

A)   are conclusive and focused on goals.
B)   are comfortable with changing a decision.
C)   like deadlines.
D)   focus more on possibilities and relationships among facts.
E)   do not like surprises.F) A) and B)
G) D) and E)

Question 19

Employees on sabbatical generally do not receive their salary or benefits.

Accepted Answer

A) True 
 B)False

Question 20

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

Accepted Answer

A)   self-assessment.
B)   feedback.
C)   goal setting.
D)   action planning.
E)   data gathering.F) C) and E)
G) A) and B)

Exam 9: Developing Employees for Future Success

Which of the following skills do managers demonstrate if they accomplish tasks through managing others?

Correct AnswerverifiedShow Answer

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

Correct AnswerverifiedShow Answer

Collecting information and providing feedback to employees about their behavior is called _____.

Correct AnswerverifiedShow Answer

Acting as a mentor gives managers:

Correct AnswerverifiedShow Answer

Which of the following is true about succession planning?

Correct AnswerverifiedShow Answer

Basic career management systems involve the four sequential steps of recruiting,relocation,reality check,and action planning.

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P) preference:

Correct AnswerverifiedShow Answer

What is the function of the Myers-Briggs Type Indicator (MBTI)? What are the different areas of preferences described by MBTI?

Correct AnswerverifiedThe most popular psychological inventory...View AnswerShow Answer

An Individual Coaching for Effectiveness program is designed to:

Correct AnswerverifiedShow Answer

Using job experiences for development assumes that:

Correct AnswerverifiedShow Answer

Employees on sabbatical generally do not receive their salary or benefits.

Correct AnswerverifiedShow Answer

Which of the following is a component of a basic career management system?

Correct AnswerverifiedShow Answer

_____ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Correct AnswerverifiedShow Answer

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

Correct AnswerverifiedShow Answer

The 360-degree feedback process:

Correct AnswerverifiedShow Answer

A move to a job with a similar level of responsibility within the same organization is called a(n) :

Correct AnswerverifiedShow Answer

How do managers and peers develop employees through coaching?

Correct AnswerverifiedA coach is a peer or manager who works w...View AnswerShow Answer

What are the different kinds of formal educational programs that organizations may use to support employee development?

Correct AnswerverifiedOrganizations may support employee devel...View AnswerShow Answer

The four general approaches that companies use to develop employees include:

Correct AnswerverifiedShow Answer

The outcome of action planning often takes the form of a career development plan.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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The most popular psychological inventory...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A coach is a peer or manager who works w...
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Correct Answer
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Organizations may support employee devel...
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Correct Answer
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Correct Answer
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