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The most accurate way to evaluate the training program is to:


A) use only a pretest.
B) conduct pretests and train only part of the employees.
C) conduct pretests and posttests on all trainees.
D) use only a posttest.
E) check trainees' performance, knowledge, and attitudes only after training.

F) A) and B)
G) A) and D)

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What is e-learning with regard to training?

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E-learning involves receiving training v...

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_____ is a training method that represents a real-life situation,with trainees making decisions resulting in outcomes that mirror what would happen on the job.


A) Apprenticeship
B) Coordination training
C) Experiential training
D) Internship
E) Simulation

F) A) and B)
G) None of the above

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_____ is the limit on training's effectiveness that arises from the conditions within the organization.


A) Simulation
B) Social support
C) Situational constraint
D) Psychological mindedness
E) Experiential conflict

F) A) and D)
G) A) and B)

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On-the-job use of knowledge,skills,and behaviors learned in training constitutes:


A) coordination training.
B) retraining.
C) cross-training.
D) action learning.
E) transfer of training.

F) B) and E)
G) D) and E)

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You manage a car dealership.Given the increasing complexity and variety of today's automobiles,it is impossible to train your mechanics on the details of every potential repair problem.So you provide the mechanics a training program to familiarize them with the basics of engine,emission,and other types of repair,and in case of a particular problem,seek expert advice through an online computer application program.This learning approach is known as a(n) :


A) e-learning simulation
B) electronic performance support system.
C) experiential behavior modeling program.
D) virtual reality-based simulation program.
E) online help.

F) A) and E)
G) A) and D)

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Which of the following types of professions would typically have an internship?


A) Electrician
B) Doctor
C) Carpenter
D) Plumber
E) Welder

F) A) and B)
G) None of the above

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Which of the following is an example of an on-the-job training method?


A) Bumping
B) Benchmarking
C) Apprenticeship
D) Adventure learning
E) Action learning

F) None of the above
G) A) and B)

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Which of the following is true of electronic performance support systems?


A) They provide expert advice when a problem occurs on the job.
B) They automate the administration and delivery of a company's training programs.
C) They determine the appropriateness of training by evaluating the characteristics of the organization.
D) They determine individuals' readiness for training.
E) They identify the tasks that training should emphasize.

F) A) and E)
G) A) and C)

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An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviors is known as:_____


A) attrition.
B) benchmarking.
C) training.
D) compensation.
E) electromation.

F) A) and D)
G) A) and E)

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A risk of diversity training programs is that they may alienate minorities.

A) True
B) False

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Organizational analysis looks at training needs with respect to the:


A) readiness of employees for training.
B) employee's strategy toward achieving organizational goals.
C) management's support for training activities.
D) monetary incentives the management has promised its employees.
E) severance package deal for a particular batch of employees.

F) A) and B)
G) C) and D)

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_____ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.


A) Behavior modeling
B) Transfer of training
C) Simulation
D) Virtual reality
E) Action learning

F) B) and D)
G) A) and D)

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Giving teams or work groups an actual problem,having them work on solving it and commit to an action plan,and holding them accountable for carrying out the plan describes:


A) virtual reality
B) self-directed learning
C) action learning
D) business games.
E) simulations.

F) A) and D)
G) C) and D)

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Marcus heads a garbage disposal firm called The Cleanout Company.Recently,his firm was under scrutiny from environmental organizations.To counter any possible negative claims by these organizations against his company,Marcus assigned 5 of his junior managers to study the issue and propose plans or initiatives that can make the company look more environmental friendly.He also instructed senior managers to mentor their juniors as they devised new ideas.Which of the following type of team training method did Marcus employ here?


A) Action learning
B) Adventure learning
C) Cross-training
D) Internship
E) Apprenticeship

F) B) and E)
G) C) and D)

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Effective training objectives include performance standards that are measurable.

A) True
B) False

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Which of the following types of professions would typically have an apprenticeship?


A) Accountant
B) Journalist
C) Bricklayer
D) Nurse
E) Lawyer

F) None of the above
G) A) and D)

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Which of the following is a form of diversity training provided by some organizations that involves sending employees directly into communities where they have to interact with persons from different cultures,races,and nationalities?


A) Community service
B) Acculturation
C) Cultural immersion
D) Cultural health
E) Ethnology

F) C) and D)
G) A) and B)

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Action learning uses challenging,structured outdoor activities,which include difficult sports.

A) True
B) False

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The last step in the instructional design process involves choosing a training method.

A) True
B) False

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