Question 1

Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

Accepted Answer

A)   a monthly salary.
B)   a piece rate.
C)   on a commission basis.
D)   through a profit-sharing plan.E) A) and B)
F) A) and C)

Question 2

Which of the following is an external recruitment source?

Accepted Answer

A)   College placement bureaus
B)   Promotion of a current employee to a new position
C)   Transferring an employee in from a different office
D)   Recommendations of employeesE) B) and D)
F) B) and C)

Question 3

Top level managers can benefit from having their performance evaluated by subordinates.

Accepted Answer

A) True 
 B)False

Question 4

Flextime plans are particularly well suited for workers on an assembly line.

Accepted Answer

A) True 
 B)False

Question 5

Managers at the Allerton Bank get a performance appraisal one time each year.The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level.This type of evaluation is known as a(n) :

Accepted Answer

A)   organization-wide appraisal.
B)   360-degree review.
C)   circular analysis.
D)   multilevel assessment.E) A) and B)
F) A) and C)

Question 6

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Accepted Answer

A)   nontenured
B)   apprentice
C)   contingent
D)   journeymenE) B) and C)
F) A) and D)

Question 7

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Accepted Answer

A)   second in command.
B)   benefactor.
C)   underwriter in process.
D)   understudy or undersecretary.E) B) and D)
F) All of the above

Question 8

Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance.In order to make the actual performance evaluations a better experience for all,Jorge should:

Accepted Answer

A)   base his evaluation on a written test.
B)   use a democratic approach and let the employees evaluate each other.
C)   set performance standards that are reasonable,understandable,and measurable,then clearly communicate these standards to his subordinates.
D)   use the principle of motion economy to break down each subordinate's job into a series of steps that can be easily evaluated and compared to ideal performance standards.E) B) and C)
F) C) and D)

Question 9

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Accepted Answer

A)   fringe benefits.
B)   off-schedule salary.
C)   bonus sharing.
D)   nonmonetary salaries.E) None of the above
F) A) and D)

Question 10

According to the material in the Connecting with Small Business box in,which of the following statements about recruiting workers for a small business is the most accurate?

Accepted Answer

A)   Small businesses generally find it easier to recruit qualified workers than do large firms.
B)   Specialized sites on the Internet provide an effective and relatively inexpensive way for small businesses to recruit workers.
C)   Small businesses should place one person in charge of selecting new hires and limit the total number of people involved in the process to no more than 3.
D)   Small businesses should avoid hiring their own customers,since doing so is likely to cause a conflict of interest.E) None of the above
F) A) and B)

Question 11

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

Accepted Answer

A)   meet federal reporting guidelines that requires up-to-date work history for each candidate.
B)   identify those applicants that are most likely to succeed.
C)   implement the "employment at will" doctrine.
D)   discover whether the employee has ever worked for a competitor.E) All of the above
F) A) and B)

Question 12

Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

Accepted Answer

A) True 
 B)False

Question 13

Bob says he has achieved his "dream job".As an engineer for a major defense systems company,he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that a professional may experience if he/she uses the equipment in a real-life situation.He spends several hours each day performing ___________.

Accepted Answer

A)   vestibule training exercises
B)   apprenticeship training exercises
C)   distance learning training exercises
D)   simulation training exercisesE) A) and B)
F) All of the above

Question 14

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of:

Accepted Answer

A)   vertical assimilation.
B)   on-the-job training.
C)   operational apprenticeships.
D)   vestibule training.E) A) and B)
F) B) and D)

Question 15

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

Accepted Answer

A)   first-in,first-out
B)   employment at will
C)   reciprocal employment
D)   mutual consentE) B) and D)
F) All of the above

Question 16

A major purpose of employee orientation programs is to:

Accepted Answer

A)   initiate new employees to the organization,their fellow employees,and their immediate supervisors.
B)   give experienced employees a chance to learn new skills.
C)   test new employees to determine where they should be assigned.
D)   help workers who have been laid off to find new jobs.E) A) and D)
F) B) and C)

Question 17

A major characteristic of a compressed workweek is that:

Accepted Answer

A)   workers receive the same pay for fewer hours of work.
B)   the pace of work is increased so that workers perform the same amount of work in fewer hours.
C)   employees work fewer days each week,but work more hours each workday.
D)   two or more part-time workers are hired to fill each full-time position.E) None of the above
F) B) and C)

Question 18

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Accepted Answer

A) True 
 B)False

Question 19

Today's workers tend to be very loyal,as evidenced by declining turnover rates in most industries.

Accepted Answer

A) True 
 B)False

Question 20

According to the Connecting Across Borders box,titled,"Coping with Cultural Challenges",companies must consider a number of compensation related issues for employees who work abroad.These may include currency conversion issues,special concessions such as travel and housing allowances,differences in health care standards in different countries,and even vacation benefits.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance.In order to make the actual performance evaluations a better experience for all,Jorge should:

Correct Answer
verified

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Correct Answer
verified

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of:

Correct Answer
verified

Which of the following is an external recruitment source?

Correct Answer
verified

Flextime plans are particularly well suited for workers on an assembly line.

Correct Answer
verified

Top level managers can benefit from having their performance evaluated by subordinates.

Correct Answer
verified

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Correct Answer
verified

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Correct Answer
verified

A major purpose of employee orientation programs is to:

Correct Answer
verified

Correct Answer
verified

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Correct Answer
verified

A major characteristic of a compressed workweek is that:

Correct Answer
verified

Correct Answer
verified

Today's workers tend to be very loyal,as evidenced by declining turnover rates in most industries.

Correct Answer
verified

Managers at the Allerton Bank get a performance appraisal one time each year.The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level.This type of evaluation is known as a(n) :

Correct Answer
verified

Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

Correct Answer
verified

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

Correct Answer
verified

According to the material in the Connecting with Small Business box in,which of the following statements about recruiting workers for a small business is the most accurate?

Correct Answer
verified

Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

Correct Answer
verified

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance.In order to make the actual performance evaluations a better experience for all,Jorge should:

Correct AnswerverifiedShow Answer

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Correct AnswerverifiedShow Answer

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of:

Correct AnswerverifiedShow Answer

Which of the following is an external recruitment source?

Correct AnswerverifiedShow Answer

Flextime plans are particularly well suited for workers on an assembly line.

Correct AnswerverifiedShow Answer

Top level managers can benefit from having their performance evaluated by subordinates.

Correct AnswerverifiedShow Answer

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

Correct AnswerverifiedShow Answer

The U.S.Supreme Court has ruled that women cannot be barred from "men only" clubs where,in the past,business contacts are often made and business activity occurs.

Correct AnswerverifiedShow Answer

A major purpose of employee orientation programs is to:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Correct AnswerverifiedShow Answer

A major characteristic of a compressed workweek is that:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Today's workers tend to be very loyal,as evidenced by declining turnover rates in most industries.

Correct AnswerverifiedShow Answer

Managers at the Allerton Bank get a performance appraisal one time each year.The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level.This type of evaluation is known as a(n) :

Correct AnswerverifiedShow Answer

Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

Correct AnswerverifiedShow Answer

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

Correct AnswerverifiedShow Answer

According to the material in the Connecting with Small Business box in,which of the following statements about recruiting workers for a small business is the most accurate?

Correct AnswerverifiedShow Answer

Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

Correct AnswerverifiedShow Answer

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

Correct AnswerverifiedShow Answer

Correct Answer
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