Question 1

Which one of the following are examples of sales units?

Accepted Answer

A)  Cartons
B)  Data
C)  Crates
D)  Barrels
E)  CasesF) A) and E)
G) None of the above

Question 2

Pre-sales activity is often triggered by a communication from a customer such as a purchase order.

Accepted Answer

A) True 
 B)False

Question 3

Multiple orders can be combined into one delivery if certain conditions are met.

Accepted Answer

A) True 
 B)False

Question 4

Organizational data in a delivery document consist of which of the following?

Accepted Answer

A)  Client
B)  Company code
C)  Quantity
D)  Schedule lines
E)  Shipping pointF) A) and B)
G) A) and C)

Question 5

In addition to the organizational data,material master data is necessary in the payment step.

Accepted Answer

A) True 
 B)False

Question 6

Open items are items in the payment step for which payment from the customer has been received.

Accepted Answer

A) True 
 B)False

Question 7

In the case of products,a plant is typically an office building.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following represents the correct order of process steps for the fulfillment process?

Accepted Answer

A)  Sales order processing ,pre-sales activity,inventory sourcing,shipping,billing,payment
B)  Sales order processing,pre-sales activity,inventory sourcing,billing,billing,payment
C)  Pre-sales activity,payment,sales order processing,inventory sourcing,shipping,billing
D)  Pre-sales activity,sales order processing,shipping,billing,inventory sourcing,payment
E)  Pre-sales activity,sales order processing,inventory sourcing,shipping,billing,paymentF) C) and D)
G) A) and B)

Question 9

Material master data are grouped into views.Which of the following views are used in fulfillment?

Accepted Answer

A)  Basic data
B)  Client data
C)  Sales organization data
D)  Warehouse data
E)  Sales plant dataF) A) and E)
G) None of the above

Question 10

Distribution channels can be used to differentiate between wholesale,retail,and Internet sales strategies.

Accepted Answer

A) True 
 B)False

Question 11

Material master data are grouped into views.Which one of the following combination of views is relevant to the fulfillment process?

Accepted Answer

A)  Basic data,sales organization data,sales plant data
B)  Basic data,company data,sales plant data
C)  Basic data,sales organization data,client data
D)  Client data,sales area data,sales plant data
E)  Basic data,sales area data,warehouse dataF) A) and E)
G) A) and B)

Question 12

A customer info record is an intersection of customer data and sales data.

Accepted Answer

A) True 
 B)False

Question 13

The three segments into which the data in the customer master are divided are ________

Accepted Answer

A)  Financial accounting data
B)  Sales area data
C)  Management ainancial data
D)  General data
E)  Basic dataF) A) and E)
G) B) and E)

Question 14

A sales organization is responsible for negotiating terms and conditions of sales for a particular market.

Accepted Answer

A) True 
 B)False

Question 15

What is the final step in the fulfillment process?

Accepted Answer

A)  Delivery of goods to the customer
B)  Receipt of payment from the customer
C)  Receipt of a customer purchase order
D)  Receipt of goods from a vendor
E)  Picking goods for shipmentF) A) and B)
G) A) and D)

Question 16

A sales organization must have at least two divisions.

Accepted Answer

A) True 
 B)False

Question 17

The customer credit management process assesses whether credit should be granted when:

Accepted Answer

A)  A sales order is created or changed
B)  Delivery is authorized or changed
C)  Invoices are created or changed
D)  The post goods issue step is performed during shippingE) All of the above
F) C) and D)

Question 18

All of the following are key organizational elements for which material master data are defined for the fulfillment process except

Accepted Answer

A)  Client
B)  Distribution channel
C)  Plant
D)  Sales organization
E)  Shipping pointF) B) and D)
G) B) and E)

Question 19

All of the following are examples of a shipping point except

Accepted Answer

A)  A rail depot
B)  A loading dock
C)  A storage rack
D)  A mail room
E)  A designated group of employeesF) D) and E)
G) B) and D)

Question 20

Material master data relevant to the fulfillment processes are defined for which of the following organizational levels?

Accepted Answer

A)  Client
B)  Distribution channel
C)  Plant
D)  Sales organization
E)  Shipping pointF) A) and B)
G) All of the above

Exam 5: The Fulfillment Process

Material master data are grouped into views.Which one of the following combination of views is relevant to the fulfillment process?

Correct AnswerverifiedShow Answer

Which one of the following represents the correct order of process steps for the fulfillment process?

Correct AnswerverifiedShow Answer

A customer info record is an intersection of customer data and sales data.

Correct AnswerverifiedShow Answer

The customer credit management process assesses whether credit should be granted when:

Correct AnswerverifiedShow Answer

The three segments into which the data in the customer master are divided are ________

Correct AnswerverifiedShow Answer

In the case of products,a plant is typically an office building.

Correct AnswerverifiedShow Answer

All of the following are examples of a shipping point except

Correct AnswerverifiedShow Answer

Multiple orders can be combined into one delivery if certain conditions are met.

Correct AnswerverifiedShow Answer

All of the following are key organizational elements for which material master data are defined for the fulfillment process except

Correct AnswerverifiedShow Answer

Open items are items in the payment step for which payment from the customer has been received.

Correct AnswerverifiedShow Answer

What is the final step in the fulfillment process?

Correct AnswerverifiedShow Answer

Distribution channels can be used to differentiate between wholesale,retail,and Internet sales strategies.

Correct AnswerverifiedShow Answer

Material master data are grouped into views.Which of the following views are used in fulfillment?

Correct AnswerverifiedShow Answer

Pre-sales activity is often triggered by a communication from a customer such as a purchase order.

Correct AnswerverifiedShow Answer

Organizational data in a delivery document consist of which of the following?

Correct AnswerverifiedShow Answer

Which one of the following are examples of sales units?

Correct AnswerverifiedShow Answer

A sales organization is responsible for negotiating terms and conditions of sales for a particular market.

Correct AnswerverifiedShow Answer

In addition to the organizational data,material master data is necessary in the payment step.

Correct AnswerverifiedShow Answer

A sales organization must have at least two divisions.

Correct AnswerverifiedShow Answer

Material master data relevant to the fulfillment processes are defined for which of the following organizational levels?

Correct AnswerverifiedShow Answer

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